# Test Network Connection

### Test Network Connection

The Secure Payment application's payment module works with counter-top and mobile payment terminals. Many counter-top terminals use a wired (Ethernet) network connection but many also use a wireless (Wi-Fi) as a backup connection. Mobile terminals will connect to Wi-Fi and/or mobile (cellular) networks.

If the terminal is taking longer than expected to process transactions, you may want to check the terminal's network connection to ensure that everything is working correctly.

#### **To test your network connection:**

1. From the main screen, touch **Network**.

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![Network button](https://documentation.payfacto.com/SecurePayment/Pay/UG/CA-EN/assets/images/Pay/MainSaleScreen_NetworkButton.png)

2. The *Connection test* screen appears and displays the results of the connection test.
3. If the *Connection Test* screen displays a **Failure** message, touch the **Continue** button and check the terminal's Wi-Fi settings as well as your router and then repeat the network connection test.

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![Network connection test failure](https://documentation.payfacto.com/SecurePayment/Pay/UG/CA-EN/assets/images/Pay/NetworkConnectionTest_Failure.png)

4. If the *Connection Test* screen displays a **Success** message, touch the **Continue** button to return to the Secure Payment application.

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![Network connection test success](https://documentation.payfacto.com/SecurePayment/Pay/UG/CA-EN/assets/images/Pay/NetworkConnectionTest_Success.png)