Working with Tips

Working with Tips

Being specifically designed for fine dining and delivery transactions, tip management is an integral part of SecureTable. This section focuses on the various options available in SecureTable to facilitate tip management.

Tip options are found in SecureTable's advanced settings. Here is a summary of available tip options:

Tip processing

Enable this option to have the SecureTable application prompt for tip entry. Disable this option to prevent tip entry. Disabling this option will also hide all the tip-related options below.

Percentage presets

Configure preset tip percentages that the customer will see when prompted for tip. 3 presets can be configured. If you do not wish to use all of them, you can configure a preset to 0% which will hide that button from the customer.

Tip presets text size

Select the text size used to display preset tip percentages. Available choices are Normal, Large, and Very Large.

Tip Threshold

Enter the maximum allowed tip percentage. Any tip amount that exceeds this percentage will require the settings password to be entered. Setting the percentage to 0% disables the tip threshold validation.

Manual percentage input

Enable this option to have the SecureTable module add a button allowing the customer to enter a tip percentage manually.

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Tip Presets

Tip presets are used to simplify and speed up the tipping process by allowing customers to select between pre-configured tip percentages that are commonly used. Any percentage can be configured, but they need to be realistic for the market in which the terminal is used.

• Up to 3 tip presets can be configured

• Presets configured at 0% are not displayed

• The space used by each preset button is automatically adjusted to fit the width of the screen, as demonstrated in screenshots below

One tip preset

Tip Preset Config - One Preset

Screenshot - One tip preset

Two tip presets

Tip Preset Config - two Presets

Screenshot - Two tip presets

Three tip presets

0

Screenshot - Three tip presets

No tip presets

Tip Preset Config - No Presets

Screenshot - Zero tip presets

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Tip Preset Text Size

The Tip Preset Text Size drop-down allows you to change the font size used to display percentages and amounts in each tip preset. The screenshots below illustrate each available size.

Normal

Large

Very Large

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Tip Threshold

The Tip Threshold is a control measure to prevent accidental over-tipping. If the tip amount exceeds the set threshold, SecureTable will request the administrator password before applying the tip.

IMPORTANT! Be sure to carefully evaluate how tips work in the establishment before setting this value. With low value items, the threshold percentage can be exceeded very quickly. For example, buying a water bottle for $2.00 and leaving $1.00 as a tip is already 50% in tip value.

Tip amount is higher than 50% threshold

Screenshot with tip grater than 50%

Manager code is requested after touching the CONFIRM button

Screenshot manager password