(blank in the original doc)

Installation Process for the Maitre'D Back-Office

1. Start the installation process using one of the following methods:

   • Start the Installation from a DVD (or downloaded DVD files), or;

   • Start the Installation from Downloaded Files.

2. Before performing the actual installation, the InstallShield Wizard will analyze your system. If required software components are missing, these will be installed at this point. Click the Install button to proceed.

1. A splash Screen will be briefly displayed.

1. The InstallShield Wizard will prepare the installation. This could take a few seconds.

1. The welcome screen appears. Click Next > to continue the installation.

1. Read the license agreement and select I accept the terms of the license agreement. Click Next > to continue.

1. Select the Maitre’D installation folders and click Next > to continue.

1. Select the type of installation and click Next > to continue. The available types are described below.

Empty Data

Select this option to install Maitre’D with an empty database. It will need to be fully programmed before use.

French demo restaurant data

Select this option to install a generic restaurant data for demonstration purposes in the French language.

Load data at startup

Select this option to restore an existing restaurant data when the software is started for the first time.

Standard demo restaurant data

Select this option to install a generic restaurant data for demonstration purposes in the English language.

1. Select the Maitre’D program group that will be created in the Windows Start Menu. Click Next > to continue.

1. Files will be installed automatically. This could take a few minutes.

1. If a service pack is available, installation will start automatically. It is highly recommended to always install the latest service pack available before using the Maitre’D software. Click Yes to begin the installation of the service pack.

a. The InstallShield Wizard will prepare the Service Pack installation. This could take a few seconds.

b. The welcome screen appears. Click Next > to continue the installation.

c. Read the license agreement. Click Yes to agree and continue the installation.

d. Select the path where the BO.INI file can be found. This should not need to be changed, but you can click Browse… to change the folder if required. The service pack files will be installed in the path as defined in the BO.INI file. Click Next > to proceed.

e. Files will be copied. This could take a few minutes.

1. After files are copied, the InstallShield wizard will remind you that the computer needs to be restarted before Maitre'D can be used. Click the Finish button.

1. A dialog box will inform you that your computer is about to be restarted. Click OK, and your computer will restart.

1. After the computer restart, the Maitre'D Back-Office Server will attempt to start.

2. Since there is no license installed, you will be prompted to enter a license serial number and a commerce name.

The installation process is now completed. Please proceed to the Maitre’D license activation.

Related Topics

1. Configure the Maitre'D Sharing Options

2. Old icons are displayed following Maitre'D upgrade

Start the Installation from a DVD (or downloaded DVD files)

Originally, the Maitre'D installer was shipped on a physical DVD. Being fully aware that many recent laptops and even full-sized desktop computers are no longer shipped with optical drives, and also to reduce e-waste and shipping costs, the files are available for download from the Maitre'D Distributor Portal.

Instructions to download files are provided here:

Download Maitre'D Setup Files

To start the Maitre’D Advanced Restaurant Suite Setup:

Physical DVD ROM:

1. Insert the DVD in the DVD-ROM drive.

2. The disk should auto-play.

If AutoPlay doesn't start:

1. Use File Explorer to browse your DVD-ROM drive.

2. Double-click Autorun.exe.

Downloaded DVD files:

1. Copy all the DVD files to the root of a removable media, such as a USB thumb drive.

2. Use File Explorer to browse the removable media.

3. Double-click Autorun.exe.

Maitre'D Advanced Restaurant Suite Setup

As the Autorun tool starts, you may see a Windows User Account Control (UAC) message. Click Yes.

The first installer screen will be displayed:

Run Demo Tour

Select the option to take a tour of Maitre'D.

Install Back-Office and Point of Sale

Select this option to install the Maitre'D Back-Office Server, Backup Server, Auxiliary Server or Point of Sale software. This will open another menu page with all necessary installation options.

Install Maitre'D e-Global and DataBoard

Select this option to install the Maitre'D e-Global solution. This will open another menu page with all necessary installation options.

Contacts

Select this option to view contact information.

Exit

Select this option to exit from the installer.

Install Back-Office and Point of Sale sub-menu

Install Main Back-Office

Select this option to install the Maitre'D Main Back-Office server software.

The Maitre'D Back-Office needs to be installed prior to any other Maitre'D application. After a successful installation, you will be able to proceed with the installation of the Point of Sale application, and any other software required, such as the Auxiliary Back-Office or Backup Server.

Install Auxiliary Back-Office

Select this option to install a Maitre'D Auxiliary Back-Office.

Install this program if you want access to the Maitre'D Back-Office software, with multi-user capability, from any other computer on the Maitre'D network. This program needs to be installed on each computer that you want to access the Back-Office from.

Install Backup Server

Select this option to install a Maitre'D Backup Server.

The Backup Server will provide additional security to your network by including full redundancy of the Maitre'D Back-Office software on any Point of Sale workstation or any other computer in your network.

Install Windows Point of Sale

Select this option to install the Maitre'D Point of Sale software on a workstation.

The Maitre'D Point of Sale provides you with every function needed in the restaurant industry. Table management, QSR, Delivery, Take-out, Drive-Thru and more. The Point of Sale software can be installed on a wide variety of hardware and supports several devices such as: Printers, scanners, scales, coin dispensers, liquor control systems, etc.

Back

Select this option to return to the previous screen.

To start the installation of the Maitre'D Back-Office, select the first option: Install Main Back-Office. This will launch the Maitre'D Back-Office InstallShield Wizard.

Install Maitre'D e-Global and DataBoard sub-menu

Install Maitre'D e-Global Solution

Select this option to install the Maitre'D e-Global Solution.

The Maitre'D e-Global corporate solution is a powerful package developed to bring increased efficiency to multi-unit food service corporations. It allows them to receive data from all units at the frequency they desire. e-Global also allows them to manage each unit's database remotely, providing more control over menus, promotions and prices.

Install Maitre'D DataBoard WEB Server

Do not use this option, as this version of DataBoard is now obsolete.

Start the Installation from Downloaded Files

Using downloaded files is the quickest way to get a system up and running. However, it gets a bit tricky if you need to install an auxiliary or backup server. These matters will be covered here.

Before you begin, we highly recommend downloading the latest installer and service pack, and creating your own install set. This will allow you to install Maitre'D and get it updated to the latest version in one single operation.

Please see:

Download Maitre'D Setup Files

Create a custom Maitre'D Installer

Start the Installation for the Maitre'D Back-Office

1. Make sure the installer files are extracted, either on you local hard drive or on a removable media. Installation will not work if the files are still within a *.zip archive. (See Extracting Files)

2. Using Windows File Explorer, browse to the folder containing the install files.

3. Locate the file called Setup.exe and double-click on it.

4. You may get a UAC warning. Click Yes.

1. The Maitre'D Back-Office InstallShield wizard will start.

2. Follow the steps described in Installation Process for the Maitre'D Back-Office.

Start the Installation Process for a Maitre'D Auxiliary Back-Office

1. Extract the installation files on you local hard drive. We will be using the command prompt, so to make your life easier, you can copy the files in a folder at the root of the C:\ drive. For this example, we copied the install files to a folder called MD_Install, at the root of the C:\ drive.

1. Open an elevated command prompt by clicking the Windows Start menu and typing "CMD". Select the Run as Administrator option.

You may get a UAC warning. Click Yes.>

1. The command prompt will open at the C:\Windows\System32> prompt. Jump to the root of the C:\ drive by typing the following command:

cd\ [ENTER]

1. navigate to the MD_Install folder by typing the following command at the C:\> prompt:

cd md_install [ENTER]

1. The prompt will not look like this: C:\MD_Install>. Start the Maitre'D Auxiliary Back-Office setup by typing the following command:

setup.exe aux [ENTER]

1. The installation process will start. Follow the steps as outlined in the Installation Process for the Maitre'D Auxiliary Back-Office.

Start the Installation Process for a Maitre'D Backup Server

1. Repeat steps 1 through 5 of the Auxiliary Back-Office setup above.

2. The prompt will not look like this: C:\MD_Install>. Start the Maitre'D Backup Server setup by typing the following command:

   setup.exe backup [ENTER]

1. The installation process will start. Follow the steps as outlined in the Installation Process for the Maitre'D Backup Server.

Related Topics

1. InstallationProcessAuxiliaryBack-Office

2. Installation Process for the Maitre'D Backup Server

Installation Process for the Maitre'D Auxiliary Back-Office

1. Start the installation process using one of the following methods:

   • Start the Installation from a DVD (or downloaded DVD files), or;

   • Start the Installation from Downloaded Files.

2. Before performing the actual installation, the InstallShield Wizard will analyze your system. If required software components are missing, these will be installed at this point. Click the Install button to proceed.

1. A splash Screen will be briefly displayed.

1. The InstallShield Wizard will prepare the installation. This could take a few seconds.

1. The welcome screen appears. Read the welcome message to make sure that the InstallShield Wizard will install an Auxiliary Back-Office. Click Next > to continue the installation.

1. Read the license agreement and select I accept the terms of the license agreement. Click Next > to continue.

1. Select the Maitre’D installation folders and click Next > to continue.

1. Select whether you prefer connecting to the Maitre'D Main Back-Office Server by Machine Name or by IP Address.

a. If Select by Machine Name was selected, you will be asked to select the PC on which the Maitre'D Main Back-Office Server is running. Click OK after making a selection.

b. If Select by IP Address was selected, you will be asked to type the IP address of the PC on which the Maitre'D Main Back-Office Server is running. Click Next > after typing the IP address.

1. You will be asked to provide a Workstation User ID Number for the Auxiliary Back-Office. This number needs to be unique (not already used by a POS, another auxiliary or another backup server) and between 1 and 63 inclusively.

1. Files will be installed automatically. This could take a few minutes.

1. If a service pack is available, installation will start automatically. It is highly recommended to always install the latest service pack available before using the Maitre’D software. Click Yes to begin the installation of the service pack.

a. The InstallShield Wizard will prepare the Service Pack installation. This could take a few seconds.

b. The welcome screen appears. Click Next > to continue the installation.

c. Read the license agreement. Click Yes to agree and continue the installation.

d. Select the path where the BO.INI file can be found. This should not need to be changed, but you can click Browse… to change the folder if required. The service pack files will be installed in the path as defined in the BO.INI file. Click Next > to proceed.

e. Files will be copied. This could take a few minutes.

1. After files are copied, the InstallShield wizard will remind you that the computer needs to be restarted before Maitre'D can be used. Click the Finish button.

1. A dialog box will inform you that your computer is about to be restarted. Click OK, and your computer will restart.

1. After the computer restart, start the Maitre'D Auxiliary Back-Office by double-clicking the icon on the Windows desktop.

1. Since there is no license installed, you will be prompted to enter a license serial number and a commerce name.

The installation process is now completed. Please proceed to the Maitre’D license activation.

Related Topics

1. Configure the Maitre'D Sharing Options

2. Old icons are displayed following Maitre'D upgrade

Installation Process for the Maitre'D Backup Server

1. Start the installation process using one of the following methods:

   • , or;

   • .

2. Before performing the actual installation, the InstallShield Wizard will analyze your system. If required software components are missing, these will be installed at this point. Click the Install button to proceed.

1. A splash Screen will be briefly displayed.

1. The InstallShield Wizard will prepare the installation. This could take a few seconds.

1. The welcome screen appears. Read the welcome message to make sure that the InstallShield Wizard will install a Maitre'D Backup Server. Click Next > to continue the installation.

1. Read the license agreement and select I accept the terms of the license agreement. Click Next > to continue.

1. Select the Maitre’D installation folders and click Next > to continue.

1. Select whether you prefer connecting to the Maitre'D Main Back-Office Server by Machine Name or by IP Address.

a. If Select by Machine Name was selected, you will be asked to select the PC on which the Maitre'D Main Back-Office Server is running. Click OK after making a selection.

b. If Select by IP Address was selected, you will be asked to type the IP address of the PC on which the Maitre'D Main Back-Office Server is running. Click Next > after typing the IP address.

1. You will be asked to provide a Workstation User ID Number for the Backup Server. This number needs to be unique (not already used by a POS, another auxiliary or another backup server) and between 1 and 63 inclusively.

1. Files will be installed automatically. This could take a few minutes.

1. If a service pack is available, installation will start automatically. It is highly recommended to always install the latest service pack available before using the Maitre’D software. Click Yes to begin the installation of the service pack.

a) The InstallShield Wizard will prepare the Service Pack installation. This could take a few seconds.

b) The welcome screen appears. Click Next > to continue the installation.

c) Read the license agreement. Click Yes to agree and continue the installation.

d) Select the path where the BO.INI file can be found. This should not need to be changed, but you can click Browse… to change the folder if required. The service pack files will be installed in the path as defined in the BO.INI file. Click Next > to proceed.

e) Files will be copied. This could take a few minutes.

1. After files are copied, the InstallShield wizard will remind you that the computer needs to be restarted before Maitre'D can be used. Click the Finish button.

1. A dialog box will inform you that your computer is about to be restarted. Click OK, and your computer will restart.

1. After the computer restart, start the Maitre'D Back-Office Server will attempt to start itself in Backup mode.

1. Since there is no license installed, you will be prompted to enter a license serial number and a commerce name.

The installation process is now completed. Please proceed to the Maitre’D license activation.

Related Topics