Item Setup

Regular:

Type in a description (up to 20 characters) of the actual menu item, such as cheeseburger or chocolate shake. The workstation prints the item description on guest checks, shared printers and displays on the order screen.

Alternate:

Type an alternate description (up to 20 characters), perhaps abbreviated for the menu item you entered in the previous " Regular " field. For example, cheeseburger could be abbreviated to ChzBurg. The abbreviated description may be displayed on the order screen, and may print on checks or remote printouts. These options are enabled in the POS Control/Menu/Options section.

Function

Function:

Left click the Drop-down arrow to view a list of functions. Select the appropriate function. A description of each function follows

Free:

Sales item with no price. This item is not printed on the guest check. Example: Included items such as a free beverage.

Free on Check:

Same as a Free item but printed on the guest check.

Modifiers:

Set an item as a modifier and/or condiment. The system prints a modifier on the kitchen coupon preceded by the revenue item, which it is modifying. The system does not print the modifier on the guest check unless there is a charge associated with it. Modifiers are usually free but may be priced. The most common modifier items describe how a customer wants an item cooked such as a rare or medium rare or to specify an accompanying vegetable or dressing.

Point:

Free frequent diner Points Item, available when the Points Mode option is enabled in Server Control / View / Options / Frequent Diner.

Price Rolled Up:

Use to set an item as a priced modifier. On the guest check the price of this item is automatically included in the price of the main item.

Example: Whisky with soda. If you apply Price Rolled Up function to soda, its price will be included in the price of whisky.

Revenue:

Sales item which generates cash flow.

Scale:

Set an item to scale if you are using the scale option. This tells the workstation to wait for a weight and the price of the item will be calculated according to the weight of the item.

Time:

Sales item sold by the minute.

Division:

Press Drop-down to select the appropriate division.

CVM Color:

Enable the item color for kitchen video monitor (KVM). For standard color, select Use Default, otherwise select another color (Color #8 Color #12 always for special use).

Item Class:

Press Drop-down to select the appropriate item class.

Main combo item:

Enable this option to make this sales item available to the Combo Meal's Item drop-down list.

Open Description:

Enable this option define a sales item as an Open Description item. The employees must type in a description every time they select that item. This description will show on the Order Screen when you order and when you come back to the table later, as well as when performing a Check Inquiry.

Open Price:

Enable this option define a sales item as an Open Price item. The employees must key in a price every time they select that item.

Revenue Center Overview

Up to 32 revenue centers can be used in Maitre'D. The total number of revenue centers available for your system is configured in Point of Sale Control / View / Options / Configuration.

Revenue centers are sometimes also called "Profit Centers". Revenue Centers generally correspond to different services or locations offered by the establishment. For instance, a restaurant that has a bar/lounge, a take-out counter and a delivery service in addition to the regular dining room may want to be able to take reports for each of these entities separately. For that purpose, you may create a revenue center for each service: Dining Room, Bar/Lounge, Take-Out, Delivery. With these revenue centers, you can now take sales reports for each individual revenue center to assess the individual performance of each entity, or you can take reports that combine all revenue center to assess the global performance of the whole establishment.

Each revenue center can have up to 32 modes. Modes can be seen as price levels or price points. Modes can change automatically based on the time of day, or be selected manually. It is also possible to assign specific modes to employee screen access configurations. The number of modes available is configured in Point of Sale Control / View / Options / Configuration. Other mode options are configured in Point of sale Control / Revenue Center / Options / Configuration / Modes.

Options

In Report

If you enable this option, the Back-Office compiles sales statistics for this item and it will be included in the " Sales Item Report ". Otherwise, the Back-Office does not compile sales statistics for this item.

Available

If you enable this option, the item is available for ordering. Otherwise, the item is not available for ordering. If disabled, an item is temporarily out of stock.

Evaluation Sheet

This field is used to overwrite the Evaluation Sheet. If this option is enabled, an evaluation sheet will be print each time this item is ordered no matter which percentage is set up in the Configuration Evaluation Sheet. This can be useful when you want to get some feedback on a new product. Otherwise, the percentage programmed will prevail.

Others

Tare / Volume Modifier

Tare: Enter the weight of the container that will be deducted from the scale item.

Volume Modifier: Enter the ratio used to modify the main item's price when setting the item's Function as Price Rolled Up, for liquor control. That value can be smaller or greater than 100%.

CVM Item Count

Enter the Item Count to be sent to a Posera CVM TCP/IP or TCP/IP CE kitchen monitor.

No. Meals

Type in how many meals this item represents to count the number of meals sold. Each time a customer orders the item, the Back-Office increases the number of meals. For example, 0 for a coffee, 1 for a steak, or 2 for a large pizza.

Display Priority

This field is used if you choose By Priority in the Sort Type field of P.O.S. Control / Screens / Variable List Setup and/or P.O.S. Control / Revenue Center / Item Class. This is useful to group similar items within a broader list. For example, in a dessert list, you can group pies, cakes, donuts, ice cream and others by assigning different priorities to these items according to the different dessert types.

Portion Count

Enter the number of portions yielded by an item that can be ordered either as a whole or by portions, such as a bottle of wine which can be ordered whole or by the glass.

Cost

Price and Cost

You can check your selling price or costing for each mode of your revenue center. If you enter a selling price in the format XX.XX in the "Price" field, the computer will update automatically the "% Cost" field. If you enter a two digits number in the "% Cost" field, the computer will calculate a selling price so that your cost is the percentage that you want.

Revenue Center

This field displays the revenue center's description.

Mode

This field displays the mode's description.

Price

This field displays the price of the item for each mode.

Cost

This field displays, for each mode, the cost calculated based on the item recipe as well as on the inventory setting included in each sales item.

% Cost

This field displays the cost percentage calculated based on the item cost versus the item price for each mode.

Profit

This field displays the difference between the item cost and item price for each mode.

Special Mode

If you have a special mode, like Happy Hour, input the ratios so that the system knows by how much it will have to decrease the inventory.

Example: For regular portion, enter 1.

For half the normal portion, enter 0.5.

For twice the normal portion, enter 2.

Surcharge

Enter in this field the amount to add to a Combo price when upsizing a modifier component.

Extra Points

Enter in this field bonus points to add to the Frequent Diner guest regardless of promotion rules.

Point Value

Enter the number of points earned required to get this frequent diner Points Item for free, if the Points Mode option is enabled in Server Control / View / Options / Frequent Diner.

Option

Available

Enable this option to make this item available in that particular Revenue Center and Mode.

Temporary Withdrawal

Enable this option to make this item temporarily unavailable for sale from the External Order System (EOS) and the Points Of Sales. When the Temporary Withdrawal status of an item is modified, au update of the information on this item is sent to the EOS in real-time. All Temporary Withdrawal will be made available again for the next fiscal day if the Reactivate Temp. Withdrawn Items at the EOD option is enabled in P.O.S. Control / View / Option / Configuration / Option

Remote Display Only

This option allows to display items to the Remote Order Confirmation Screen (AccuView) screen without having to print them to the KVM monitor.

Exclude From Savings

Enable this option to exclude this item configuration from the savings calculation that can be configured for each Revenue Center.

Included Item

Enable from the list of free items the one that is included when this sales item is ordered.

Weight

Represents the maximum weight of the Weighted Modifier. If it is greater then the Free option set in the Screen/ Weighted modifier, the modifier's price will no longer be zero. The default value is 1.

Printing

Printout #1 to #9

Enable the shared printer where you want this item to print. You may send the order to five different printers at the same time.

Enlarged

If this option is enabled, this item's description will be printed in bold character at the Printout#1 to Printout #9.

In Red

Enable this option in Printout#1 to Printout #9 to print items other then modifiers in red characters as well. For example, this is useful for items with the Free function, but used as modifiers.

Priority

This field is used to prioritize the order in which items print out, so that it follows the specific order in which the cooks prepare them. For example, even if a server enters the modifiers for a pizza as: Mushrooms, Cheese, Pepperoni and Light sauce, the system could print them as: Light sauce, Pepperoni, Mushrooms and Cheese. Items with 0 have the lowest priority, and will print after all other items.

Modifier

Enable this to use regular modifiers to obtain the modifier lists for a given sales item. Use these fields to cause 1 or 2 specific modifiers screen to appear when a server orders a certain sales item. For example, if a server orders a steak, a screen will appear on the touchscreen offering the choice of temperature for the steak, followed by a second screen offering a choice for starches.

Modifier #1, Modifier #2

From the drop-down menu, select the variable list of modifiers you want to link to the sales item.

Weight Modifier

Enable this to use the weight modifier to obtain the modifier lists for a sales item. Use the Weighted Modifier option instead of Regular Modifier for advanced flexibility. Here is an example of how you might use the weighted modifier. Suppose that there is a choice of 2 free condiments out of 3 available with a Pizza:

Pepperoni, worth $1.00, has a weight of 1.

Green pepper, worth $1.00, has a weight of 1.

Shrimp, worth $2.00, has a weight of 2 because it is worth twice as much as the other two condiments.

In this situation, 1 shrimp has the same value as 1 pepperoni + 1 green pepper, therefore, the customer has a choice between pepperoni and green pepper or shrimp only. If he wants more, he has to pay extra. As you can see, the weighted modifier allows to compare food items that have different values and to mix and match them accordingly.

Weight. Mod.

Click on the drop-down arrow to select the weighted modifier if you want it to be linked to this sales item.

Level Modifiers

Level Mod

Enable the level modifier you want to use. A level modifier is used for example when you are creating sales items such as pizzas, and the items that you will select could have different prices depending on the quantity selected. EX: A basic pizza will go for 9.95 $ with a choice of 3 toppings. Toppings 4 and 5 will go for 2.00 $ whatever you select 4 or 5 toppings, and topping 6 and 7 will go for 1.50 $ each. 1) You will need to program your basic pizza 2) You will need to program a weight modifier for those toppings 3) You will need to create a Level modifier for this pizza. In your basic pizza item you will select your pizza weight modifier, and your pizza level modifier. The pizza level modifier will be programmed such as: Select the Use price fields 1 to 7 Price #1: 0.00 $ Price #2: 0.00 $ Price #3: 0.00 $ Price #4: 2.00 $ Price #5: 0.00 $ Price #6: 1.50 $ Price #7: 1.50 $

Items Setup List

The Items Setup selection list is divided into a Tree & Branches layout.

Enable a sales item's root to open up the item's main setup.

Enable a sales item's branch to open up the item's configuration by revenue center & mode.

Sort

You can sort sales items based on the Item Description, PLU, Division or Function columns.

Search

You can search for sales items by Item Description, PLU, Division, Function, Revenue Center and Mode.

Group By

You can group the display of sales items, so that they are easier to locate, based on the Items Description, Division or Function

Filter

You can filter the display of sales items to only a portion of all available items, based on the Revenue Center, Division and/or Function.

This button allows to modify information on a Sales Item's record. Select a sales item's Root and click on the MODIFY button to modify an item's main setup. Select a sales item's Branch and click on the MODIFY button to modify an item's configuration by revenue center & mode. The record will display and you will be allowed to change any field.

This button allows to setup a new Sales Item.

This button allows to delete a Sales Item's record. Select a sales item's Root and click on the REMOVE button to remove the whole item. Select a sales item's Branch and click on the REMOVE button to remove this item's configuration by revenue center & mode. A warning message will prompt you for a confirmation to delete that record. Click on YES to delete this record.

This button allows to duplicate an Item's record. Select a sales item's Root and click on the DUPLICATE button to create a copy of that source item to a new sales item. The resulting item will have the same prices in all existing revenue centers and modes, and the same name, except for the characters _2 added at the end. You can then rename that new item, and adjust its prices if need be. This is useful, for example, to create all appetizers one after the other, after setting up your first appetizer.

Inventory

Recipe on Terminal

Should this option be enabled, Maitre'D will be able to display the sales item recipe on the touch screen whenever a server requires it. If a bar recipe (text recipe) is linked to the item, then that recipe will be used, otherwise, it is the inventory system recipe will be used instead (however, the Inventory Management module must be installed). This option is useful when teaching employees to prepare certain sales items, like cocktails. By enabling this option, you can access the Recipe editor.

Text Recipe

This option allows to link a text recipe to a sales item. From the drop down menu, select the text recipe that you want to link to the sale item.

Use this icon to create or modify text recipes displayed on the workstation.

Recipe To Use

Enable to use an Item Recipe or an Inventory Recipe.

Extra

Recipe

This field displays the total cost of the ingredients included in the item recipe branch.

With Settings

Enable this to include the cost of a setting associated with an item (butter, bread, napkins, etc.). To program the price using this option, go to the Maitre'D Inventory module in the View/Option section.

With Vegetable

Enable this option if the meal comes with vegetables that are not included in the recipe. To program the price using this option, go to the Maitre'D Inventory module in the View/Option section.

Extras

If you do not want to enter every item in a recipe, use this option to enter an approximate cost for minor items. They can be left out of the recipe programming.

Calories

This field displays the total calories of a given item based on the ingredients included in the item recipe branch.

Recipe

The Recipe sub-branch only becomes available only if the Inventory Management Module is available and that the Recipe to Use field is set to either Item Recipe or Inventory Recipe.

Inventory Recipe

Enable the inventory recipe that belongs to this sales item.

Quantity

The quantity of inventory items used in a recipe.

Units

The inventory items used in a recipe in an inventory usage format.

Description

The inventory item description of the ingredients used in a recipe.

Unit Cost

The inventory item cost per usage format.

Cost

The ingredient cost (quantity multiplied by unit cost).

Calories

The total calories of an inventory item used in a recipe.

Ratio

This field is only used by the Automatic Conversion option, and show the percentage of the buying cost applied to this item.

Item

Enable the inventory item that belongs to this sales item.

Quantity

Type in the quantity of the inventory item that is used in your recipe.

Quantity Modifier

At each level, type in the quantity of the inventory item that is used in your recipe. The item has to be a MODIFIER. The higher the level (the more modifiers chosen) the smaller the quantity. If the quantity is more than zero, then the quantity above will be ignored.

Example:

Level 1/Quantity = 10 g

If 1 modifier is chosen then the quantity of this modifier will be 10 g.

Level 2/Quantity = 9 g

If 2 modifiers are chosen then the quantity of this modifier will be 9 g.

Level 10/Quantity = 1g

If 10 modifiers are chosen then the quantity of this modifier will be 1g.

Links

Buffet

This option is used in family dining establishments where buffets are common. Servers whose function is Hostess control the buffets. That function allows the hostess, at any time, to view the number of buffets served, currently being served, etc. The financial report of the waiter will also indicate the number of buffets assigned by the hostess, the number of buffets ordered, and the difference if there is any. The buffet names are defined in the P.O.S. Control / Revenue Center / Buffets section and you are allowed to have up to 10 different buffets. If you are not using the buffet option, select Undefined.

PLU Number

The PLU (Price Look Up) number in the sales items file can have two different functions.

It can be used to associate a different number from the one given by the system automatically (that's the ITEM # that you see in the top left corner of your screen when you program the item). This PLU number will appear in the ASCII export file that could be sent to a corporate office to match their existing PLU's. To use this option the "Use PLU number" field in System Configuration / View / Options must be enabled.

You can use the PLU number to track certain sales items across different revenue centers. For example, you might sell coffee in three different revenue centers but at the end of the week, you might want to know your total sales for this item. You will need to create a PLU for your coffee and attach it to the different coffee sales item. PLU numbers are defined under the P.O.S. Control / Revenue Center / PLU section. If you are not using this option, select Undefined.

Bar Code Id

Enter the bar code value that corresponds to this item. A workstation equipped with a bar code reader will be able to take orders using the bar code.

External Code

This code is used to keep the item match constant between the Maitre'D database and an external application, such as a kiosk or web ordering system, after the Main ID is changed by a Broadcast from the Corporate Office.

Upsize

#1 to #10

Click the ID line of the Upsize button that will replace this base sales item by another individual Items or a choice from a Variable List.

Modify

Click this button to configure this item's upsize items or variable lists.

Remove

Select an upsize and click the Remove button to delete it.

Item

Enable this option to set this button as an individual item.

Item

Choose in the drop-down menu the Item to display when the Substitution or Upsize button are touched on the Point Of Sales.

Variable List

Enable this option to offer a Variable List as Upsizes.

Variable List

Choose in the drop-down menu the Variable List to display when the Substitution or Upsize button are touched on the Point Of Sales.

Counter

Countdown

Enable this option to link the quantity entered in the Value field below to the availability of each sales item.

Value

Enter the quantity of this item currently available. This value shows besides the item description on the Order Screen, just as the decreasing permanent meter used to.

Reset At End Of Day

Enable this field to reset the quantity entered in the Value field above to zero (0) for this sales item during the End Of Day process.

Sales Unit 1 to Sales Unit 10

The Sales Units can have 2 different functions in the Maitre'D system. They can be used to:

1. Keep count of items used. (Ex: number of pieces of chicken in a bucket)

2. Be compared to an electronic bar system meter (for bar employees)

In both cases, you will need to program your sales unit first (refer to the Sales Units section). Select the appropriate sales unit to be linked to this sales item. You can program up to ten different sales unit counters per sales item.

Multiplier

You can use a multiplier for your sales unit counter. For example, if you want to track the pieces sold in a bucket of chicken that contains 9 pieces (such as 3 breasts, 3 legs and 3 wings), you will have to create 3 sales units called breast, leg and wing. Each one of those 3 counters will get a value of 3 in the multiplier field.

Configuration

The Items Setup Configuration is divided into a selection list.

Enable a sales item's revenue center and mode to open up the item's configuration.

Revenue Center

This column shows the item's existing revenue centers.

Mode

This column shows the item's existing modes.

Price

This column shows the item's sales price in all existing revenue centers and modes.

Add

This button allows to setup a new Sales Item's revenue center and mode.

Modify

This button allows to modify information on a Sales Item's revenue center and mode. Select a sales item's existing revenue center and mode and click on the MODIFY button to modify an item's configuration. The record will display and you will be allowed to change any field.

Delete

This button allows to remove a Sales Item's record. Select a sales item's revenue center and mode, and then click on the DELETE button to remove this item's configuration. A warning message will prompt you for a confirmation to remove that record. Click on YES to delete this record.

Copy Fields

This button allows to access the "Copy Fields" screen. Select a sales item's existing revenue center and mode configuration and click on the COPY FIELDS button to copy an item's Text Recipe without affecting all other fields. You will be allowed to copy that Text Recipe to any other configuration.

Copy Fields

Select the existing configurations where data will be copied.

All

Enable this option to automatically select all available configurations.

Text Recipe

Enable this option to copy the text recipe from the source configuration to all selected configurations.

Price

Enable this option to copy the Sales Item Price from the source configuration to all selected configurations.

Special Mode

Enable this option to copy the Special Mode Ratio from the source configuration to all selected configurations.

Surcharge

Enable this option to copy the Surcharge from the source configuration to all selected configurations.

Point Value

Enable this option to copy the Point Value from the source configuration to all selected configurations.

All

Enable this option to automatically select all available fields.

OK

Click the OK button to copy selected fields from the source configuration to the selected configurations.

Copy

This button allows to access the "Copy To" screen. Select a sales item's existing revenue center and mode and click on the COPY button to copy all fields of an item's configuration. You will be allowed to copy that configuration to any other revenue center and mode.

Copy To:

Revenue Centers

Choose the revenue center(s) where you want the previously selected configuration to be copied.

All

Enable this option to copy the previously selected configuration to all revenue centers.

Modes

Choose the mode(s) where you want the previously selected configuration to be copied.

All

Enable this option to copy the previously selected configuration to all modes.

Replace Existing

Enable this option to overwrite any existing revenue center(s) and mode(s) with the previously selected configuration in addition to creating new configurations for empty revenue center(s) and mode(s).

OK

Click the OK button to start the copy of the selected configuration towards the chosen revenue center(s) and mode(s).

PLU

The PLU option found in the Revenue Center menu allows to group sales items together for reporting purposes. You can also use the PLU option to assign a number other than the sales item number used by Maitre'D. This option is useful when the head office system already uses PLU's for reporting and that those don't necessarily match your own database numbers.

PLU

Type in the code that will be used to access the PLU. There is no limit on the quantity of PLU's that you can create.

Description

Enter a full description for the PLU. The description can have a maximum of 20 characters. Once your PLU's are created you will then need to link them to your sales items. To do so, select the Revenue Center / Items Setup / Links screen. In the PLU list, select PLU name for this sales item.

Used for Bar Interface

If your system is linked to a Berg Infinity ® or Azbar ® liquor control system, you must select this option and create PLU's that will match the PLU numbers of those systems.

Ignore Balance Bar Interface

Enable this option to exclude this PLU when balancing the bar interface.

Ignore North American Protocol

Enable this option to override the North American protocol for this PLU, allowing the related item to be poured from the bar dispenser without being ordered first.

Use PLU List

With the Berg interface, this option allows to include a recipe for this cocktail. The recipe is defined in Server Control / View / Option / Bar / Cocktail Recipe.

Default Price

If you are linked with an Azbar ® liquor control system, you can enter the default price of this PLU in order to get a variance report.

Availability

This option allows to reset all items that were not available. When you choose this option, the system goes through all sales items for all revenue centers and makes them available.

Temporary Withdrawal

The Temporary Withdrawal is used for an External Orders System (EOS) in addition to the POS.

Withdraw by Inventory Item

Choose this option to remove sales items according to the availability of ingredients contained in their recipes.

Choose the revenue centers and modes for which the sales items will be withdrawn.

Select the ingredients whose associated sales items have to be temporarily withdrawn. A system of filters and sorting allows choosing items easily. The same logic as the sales items setup screen applies. Multiple selections can be applied at once. The wizard displays a confirmation screen with the list of sales items that will be temporarily withdrawn. You can modify the list by clicking the checkmark in the Withdraw column.

Withdraw by Sales Items

Choose this option to remove sales items directly. Choose the revenue centers and modes for which the sales items will be withdrawn.

Select the sales items to be temporarily withdrawn. The wizard displays a confirmation screen with the list of sales items that will be temporarily withdrawn. The displayed configurations are those of the chosen revenue centers and modes.

Reactivate Sales Items

Choose this option to make some sales items available again. Choose the revenue centers and modes for which the sales items will become available.

Divisions Category

Each division is associated with one out of 30 possible categories of broader report purposes. For example, food and liquor are common categories.

To create or edit a category name, select the category number. The Category screen displays.

Description

Each division is grouped under a sales reporting category. You may define a maximum of 30 categories, and print sales reports by category. The categories you create with this option are used in the Division option's "Category" field.

Percent

If the waiter is given a certain percentage of his sales to another employee, for example the barman, enter here the percentage. You do not need to enter the "." character. For 5 %, type 5.

Printed on the check

Enable this option to include a summary by division categories on the guest check. As well, within the Invoice branch of Point of Sale Control / Employee / Configuration, the Division Category On Check option must be enabled.

Pop and Snack Category

Enable this option for items on which the Regular tax always applies in areas where a Basic Meal tax exemption is available.

Pop and Snack Eligible

Enable this option for all Division Categories that are eligible to a meal tax exemption.

Included Items

The Included Items option allows to create and edit lists for free items that are included with each sales item that is ordered. The included items do not display on the order screen when you select the sales item, but they will be printed on the shared printer. An example of the use of an Included Item can be when ordering spaghetti. You do not want your chef to forget to place garlic bread on the customer plate.

Description

Type in the description for the included item list. This description is used in the Items Setup option from

1 to 10

Enable the sales item you want to order as the included items in this list. The sales item's number displays after the sales item's name. Once you have created all your Included Items, you will need to link them to the appropriate sales items. To do so, select Items Setup option from the Point of Sale Control / Revenue Center / Sales Item / Items Setup Links screen. At the " Included Item " field, press Dropdown to view the Included Items list and select the one that you need.

Ratio Report

This option allows to define ratios. Ratios are used to link divisions to inventory categories providing theoretical analysis (comparing theoretical cost, actual cost and average cost). Examples of ratios are food and liquor. Your food sales divisions could be linked to your food inventory categories. The ratios are only used with the Inventory System.

Description

Type in a name for this ratio.

Subtract Discount

If you enable this option the discount totals are subtracted from the division total when issuing the Ratios report. You need the Inventory System to use this report.

Sales Units

You can use the Sales Units option in three different ways.

As a feature to keep a count of items used. The count of items used is reset to 0 at each End of Day. This function is not capable of reporting starting inventory, just items used.

As a Permanent meter for bar employees.

As a countdown meter that will decrease each time an item is ordered.

Description

Enter a meaningful description for the Sales Unit.

Item

Select the item to be used with this Sale Unit. To keep track of items used instead, leave this field to Undefined.

Permanent Meter

Enter the starting value of the permanent meter. This is mostly used with countdown meters. If used to track the number of items used, leave this field at 0.

Countdown

Enable this option to use this sales unit as a countdown meter. The meter will count down from the value set in the Permanent Meter field, above.

Multiple

Enable this option to allow linking the same Countdown meter to many sales items.

Examples

Permanent meter (This option only works with Table #0 employees.)

The Permanent Meter option is used for bar employees that don't want to enter the sale every time every time they sell an item. If you use the Permanent Meter, bar employees can enter the value of meter they use at the end of their shift and make meter adjustments. The workstation will calculate then the employee's sales totals.

Description

Type in a meaningful description, for example, "Draft Beer Meter".

Item

Select the Sales Item that will be used with this Sales Unit.

Permanent Meter

Enter the starting value of your permanent meters. For example, it could be the draft beer meter.

Countdown

Leave disabled. Each time the Sales Item will be ordered, the Sales Unit meter will be increased by the quantity ordered.

Multiple

Leave disabled.

Countdown meter

You could use the Sales Units to act as a Countdown meter for your Daily Special. If you are making 50 lasagnas for your lunch, you could create a Sales Unit Lasagna .The Permanent Meter field will be set to 50 and Countdown will be selected. You will see a number beside the Lasagna item on the touchscreen. Each time the server will order lasagna, this number will decrease and at the count of 0 it will be automatically unavailable.

Description

Type in a meaningful description, for example, "Lunch Lasagna Special".

Item

Select the Sales Item that will be used with this Sales Unit.

Permanent Meter

Enter the starting value of your countdown meter. For example, if you have 20 daily specials, enter 20.

Countdown

Enable this option. Each time the Sales Item will be ordered, the Sales Units meter will be decreased by the quantity ordered.

Multiple

Leave disabled.

Keep count of items used

If you want to keep count of eggs usage for example, you could create a Sales Unit called Egg. Then you would link this Sales Unit to every Sales Items using Eggs. For an omelet, you can enter four times the Sales unit Egg so each time you sell an omelet, the Sales Unit Egg will be increased by four.

Description

Type in a meaningful description, for example, "Eggs Used".

Item

Select "Undefined"

Permanent Meter

Enter the starting value of your countdown meter. To keep track of items used, this should normally be 0.

Countdown

Disable this option. Each time a Sales Item linked to this sales unit is sold, the counter will increase.

Multiple

Enable this option in order to link multiple sales items to this sales unit.

Buffet

This option is used in family dining establishments where buffets are common. Employees whose function is Hostess do the control of the buffets.

This option works only if the Point of Sale Control / View / Options / Table Assignment option is disabled. The Hostess is able at any time to view the number of buffets served, currently being served etc. The number of buffets assigned by the Hostess will be indicated in the financial report of the server. This report will also indicate the number of buffets ordered by the server and the difference if there is any.

Buffet 1 to 10

Type in the Buffet description.

Special Menu

The Special Menu function allows offering pre-defined groups of sales items at a special price in a Table Side fine dinning restaurant, similarly to combos that can be offered in fast-food restaurants. Special Menus validation also uses a logic similar to but more powerful then mandatory divisions. For example, you can buy separately a salad at $ 5.25 and a chicken breast at $ 9.75, or if order these together under a special Easter lunch menu get these for $ 12.95.

Description

The Special Menu Lists are used to group Special Menu Settings for reporting purposes. Enter a type of Special Menu Setting.

Special Menu Settings

Special Menu Settings are used as validation tables for specials.

Special Menu

Select a type from the Special Menu List.

Description

Enter a name for that special menu.

Item

Select the sale item that represents the special menu. This item will be printed as the main item with the special menu price and all included components for this special menu will be printed under as free items.

Modify

Click this button to setup each component choice.

Division

Select the division of the free Control Item for this part of the meal. If you forgot to order a priced Special Menu, but only ordered an free Control Item from this division, you will have to select a special menu before you can print the check.

-or-

Item Class

Select the item class of the free Control Item for this part of the meal. If you forgot to order a priced Special Menu, but only ordered an free Control Item from this item class, you will have to select a special menu before you can print the check.

Quantity

Set this field to 1, unless you want to offer multiple components of the same type, such as cheese selections on a tasting menu.

Command

Select if the free Control Item is detected by Item, Item Class or Variable List.

Usage

Select the free Control Item, Item Class or Variable List that call sales items as free weight modifier for this part of the meal. If you forgot to order this free Control Item, but chose a priced Special Menu item that includes this Control Item, you will have to select this control item and a free sales items that it calls as weight modifiers before printing the check. Inversely, if this free Control Item is ordered, but no special menu that contains it is present, you will have to choose a special menu.

Level Modifiers

How to use level modifier

Level modifiers are designed to work with a price structure. Your menu setup, modifier or weight modifier can produce the same list of modifiers or price roll-ups, and each time, the item price will change according to the price structure.

For example, imagine that your special on medium pizzas is as follows: the price for a medium pizza is $10.00 including 1 topping. Adding one or two toppings to that will cost $3.00 more ($13.00), adding yet another one or two toppings to the pizza will cost $2.00 more ($15.00), and finally, all additional add-ons will cost $1.50 more.

Pizza

To do so

On your pizza item you set the price of $10.00. This item will call a modifier screen that could be reach from modifier #1 or weight modifier option. In addition, this item will call a level modifier to set the modifier prices according to your structure.

With this setup, when you select MEDIUM PIZZA, the program calls the MED TOP group up to 10 times and each time you select something from it the program apply the price structure build in the level modifier MEDIUM PRICES. As you can see, because the USE PRICE option is enabled, the first five item prices will be $0.00, $3.00, $0.00, $2.00, $0.00. Then because level price option is disabled the program will apply the price of the modifier it self ($1.50 per selection).

Description

Enter the level modifier description here.

Use Price

Enable this option to make the following amount field available.

Price #1 to Price #20

Enter the price amount; it will be available if the previous option is enabled.

Divisions

The Divisions option of the Revenue Center allows to group items into up to 50 divisions that correspond to mains sections of your printed menu. For example: main course, desert, beer, and wine are some division choices. Most reports, including the employee reading, sort by division. You may program taxes, special tax, promotions, and employee discounts for each division. Each division is associated with one out of 30 possible categories for broader report purposes, for example, food and liquor are common categories.

Description

Enter the division name. The Back-Office prints this description on the reports. These descriptions should reflect your printed menu. For example: Appetizer, Grill Wine, and Dessert.

Type

The division type is used by the Table Management module to display the step of the meal the guests have reached. The type also groups sales items together on the Evaluation Sheet, which can be found in Point of Sale Control / Revenue Center / Options / Configuration, as well on as on checks, if the Sorting by Meal Types option is enabled in Point of Sale Control / Employee / Configuration / Invoice.

Category

The sales reporting categories for divisions are set up in the Revenue Center / Category option.

Frequent Diner

Choose from the list a frequent diner promotion to apply to this division, to reward your frequent customers with points applicable as credits on future purchases.

Price Change Tool

A price change tool is included in each division. This tool allows you to quickly increase or decrease prices by adding or subtracting fixed dollar amount or percentages for all the items in a given division.

Division

Number

This field displays the division number.

Description

This field displays the division description.

Mode

The number of modes displayed in the Mode box depends on the number of modes configured in Point of Sale Control / View / Options / Configuration.

Mode-1 to Mode-32

Select each mode that will be affected by the price change.

Select All

Click the Select All button to automatically select all available modes.

Clear All

Click the Clear All button to automatically de-select all available modes.

Operation

Use Percentage

Select this option to change the prices according to a set percentage. This will make the % field available, while the $ field will be grayed out.

Use Price

Select this option to change the prices by a fixed dollar amount. This will make the $ field available, while the % field will be grayed out.

Set to Cost

Select this option to automatically set the price to the cost of the item, as calculated in Point of Sale Control / Revenue Center / Item Setup / [Item] / Configuration / [Config] / Price and Cost. This option is useful for non-profit organizations selling items at cost.

Price

%

Enter the percentage that will be added or subtracted to/from current item prices. This value can be positive or negative. The up/down arrows can be used to increase or decrease the values.

$

Enter the fixed dollar amount that will be added or subtracted to/from current item prices. This value can be positive or negative. The up/down arrows can be used to increase or decrease the values.

Add Tax to Price

If inclusive taxes are in use, enable this option to calculate the tax amount to be added to the item’s price.

Change

Click this button to apply the price change. If you wish to cancel the change and you have to process another change. Ex: The change was 5$, to cancel you have to apply another change of <5$>. The change was 25%; to cancel you have to apply another change of <20%>.

Cancel

Closes this dialog without applying the changes made so far.

Conditional Printing

The Conditional Printing interface allows to link the printout of items from different divisions that go to separate printers on the same order. For example, if you order at the same time an item from the Pasta division and an item from the Grill division. Furthermore, these items are setup to print on different printers. On the Pasta printer, the Pasta item will print first, followed by a note to synchronize the Grill item on the same order.

Divisions

Choose another secondary division to link to this base division.

Modify

Select an existing division and click the Modify button to replace it with another one.

Add

Click the Add button to link a new division.

Delete

Click the Delete button to remove a division from the list.

Options

Evaluation Sheet

Enable this option for sales items of this division to print on the Evaluation Sheet setup in Point of Sale Control / Revenue Center / Options / Configuration.

With Service

Enable this option to calculate the service charge on the items belonging to this division.

Included in Last Round

Enable this option for to include items belonging to a division in the Last Round function of the Point of Sale This field can be used if you do not want the food items to be affected by the Last Round option.

Gratuity Distribution

Enable this option to include this division in the calculation of tips owned to Bartenders printed on the server's reading.

Not Compiled in Kitchen

Enable this option to print the modifiers of sales items from that division separately in the kitchen, starting with a star, when both the options Compilation of Point of Sale Control / Revenue Center / Configuration / Options / Kitchen and Special Menu Printout option of Point of Sale Control / View / Options / Printing. This makes the kitchen chits easier to read When ordering the same item with multiple different modifiers, the chef does not know which modifiers to combine on an individual sales item. If you disable the kitchen compilation for a division, each sales item's modifier are listed separately. This can be useful for the cook when ordering similar items for multiple guests on the same customer screen.

Auto Hold (Minutes)

Enter the time (in minutes) that Maitre'D waits before sending items from this division to the shared printer. Items selected displays the countdown time before the item is sent to the kitchen. When the time reaches 0:00, it will automatically Fire the items to the appropriate printer.

Savings Rate

Enter the percentage saved by customers due to a tax adjustment.

Report

Ratio Report

The ratio report field is only used in conjunction with the Inventory System. If this option is not present on your system, this option should be set to undefined. The ratios for divisions are set up in the Ratios Report option later in this section.

Subscribed Sales

Enable this option if this division's sales are among those that the restaurant has to pay royalties on. The report for such division will be included in the Statistics sales information.

Tax

Tax #1

From the drop-down list, select the first tax that applies to the division.

NOTE: If no tax applies, create a 0% percent tax and select it in this first field.

Tax #2

From the drop-down list, select a second tax, if required. Tax 2# applies after the first tax (Tax #1).

BC Soda Beverages Tax

The options in this section will only become available if one of the selected taxes has the option BC Soda Beverage Tax enabled, in Point of Sale Control / Payments / Taxes / [select tax] / Option. These options should be used only by merchants located in the Canadian province of British Columbia.

The purpose of these settings is to configure the calculation of the BC Soda Beverage Tax for taxable items that are part of combo meals or included with other items that are not taxable. When a taxable item is part of a combo and not sold separately, the BC Soda Beverage Tax is calculated on the lesser value between $3.00 or 50% of the sale price of the combo.

Example #1

You sell an all-you-can-eat buffet with access to a soda fountain for $30.00. Access to the soda fountain is not sold separately. Since $3.00 is lesser than 50% of $30.00 ($15.00), the BC Soda Tax will be calculated on $3.00.

Example #2

You sell an all-you-can-eat buffet for $28.00. You offer access to a soda fountain for an additional $2.00. Because access to the soda fountain is listed separately on the menu, the BC Soda Tax is calculated on the sale price of $2.00.

Example #3

You sell a hot-dog and soda combo for $5.00. The soda is not listed on the menu and not sold on its own. Because 50% of $5.00 ($2.50) is lesser than $3.00, the BC Soda Tax will be calculated on $2.50.

Maximum Amount

Enter the maximum amount that will be used as a base sale price for the calculation of the BC Soda Beverage Tax on a taxable item that is part of a combo meal or included with another item.

Maximum Percentage

Enter the percentage of the combo or main item price that will be used for the calculation of the BC Soda Beverage Tax.

Item Class

An Item Class allows to group sales items together on a same button of a preferential screen without necessarily having to use a variable list. Item Classes could correspond to subsections of your printed menu.

Description

Enter the item class name. These descriptions should reflect your printed menu. For example: Pizza, Pasta, Grill and Seafood.

Sort Type You can apply different Sort Types to group similar items within a broader list:

Alphabetical Order: uses the Regular Description field of Point of Sale Control / Revenue Center / Items Setup / Item.

By External Code: uses the External Code field of Point of Sale Control / Revenue Center / Items Setup / Links.

By Priority: uses the Display Priority field of Point of Sale Control / Revenue Center / Items Setup / Options.

For example, in a dessert list, you can group pies, cakes, donuts, ice cream and others by assigning different priorities to these items according to the different dessert types.

Configuration

A Revenue Center is a source of revenue. For example, one source of your revenue might be the dining room, while another source of your revenue might be take-out. Each revenue center can have a different revenue center setup. The reason for having different revenue centers is to provide more flexibility. For example, you might want liquor items on the dining room revenue center, but not on the take-out revenue center.

Revenue Center Name

Type the revenue center description using a maximum of 20 characters. Some examples of revenue center names are "DINING ROOM", "TAKE-OUT", "BAR", "DRIVE-THRU" and "ROOM SERVICE".

Name

This field displays the restaurant name (You are not allowed to modify this information after the software activated).

Address 1 and 2

Type the name and address of your restaurant in those 2 lines. The workstation uses these fields to print the address at the top of each guest check. There can be a maximum of 30 characters per line. If the description is 20 characters or less, it prints with double width. If the description is over 20 characters, it prints in single width.

Modes

Modes usually refer to the times of the day. Each revenue center can have a maximum of 32 modes. You can have a different price for a sale item from one mode to another.

Availability

You can set availability options for all modes to restrict the selection of modes when using the mode switch function for fast-food employees on the workstation. If the current mode is different from any of the available mode, the display does not include the Exit button. This availability only applies to the mode switch.

Mode Description

Mode names appear on reports in the Back-Office so that you can see what the sales totals are for each mode. They also appear on the touch screens, and optionally on kitchen printouts. Some examples or mode names are "BREAKFAST", "LUNCH", "HAPPY HOUR" or "EVENING". The mode name can contain a maximum of 15 characters.

% Customer

The number you specify is the percentage of customers who receive an evaluation sheet to provide feedback on the restaurant's cleanliness, service, and food. The evaluation sheet prints automatically before the guest check. If you do not want to use this option, enter "0" in this field.

Special Tax

The tax laws of your region determine whether or not you need to use these fields. Some areas require special taxes for certain situations. If this option is enabled, this mode uses the tax specified in the Tax for Special Mode field for each tax definition under Point of Sale Control/Payments/Taxes. Otherwise, this mode uses the regular tax definition.

Special Inventory

If in a special mode, like "HAPPY HOUR", you do not use the same quantities in your recipes, select the mode in which this applies.

Workstation

Evaluation Sheet

None

No Evaluation Sheet will be printed.

Normal

A standard evaluation sheet will be printed according to the percentage set up (% Client) in this revenue center. The normal Evaluation Sheet will include comments on Reception, Cleanliness, Service and the item ordered by the customer. It will also include the guest check number, the time of the order, the time when the guest check was printed and the server's name.

Detailed

Same as the normal Evaluation Sheet but it will include more comments on the Entry, Main Course, and Dessert such as Portion, Taste, Dressing, Temperature and Price.

Option

Sales Included in TEFRA

This field indicates whether the sales from this revenue center are added to TEFRA (Taxable Earnings Financial Report Allowance) totals. TEFRA sales are those that employees are tipped on. Restaurant employees are responsible to pay taxes on all income, including tips. The restaurant can track these sales and estimate by percentage the amount of tips received. For example, customers usually do not tip employees working the drive-thru. You might have a dining room revenue center, where servers are tipped, and you would enable this option for this revenue center. You might also have a drive-thru revenue center with this option disabled. This field is only used in the United States, and Maitre'D estimates 8% of the sales as tips. For more information on the use of TEFRA sales, see the Time & Attendance module.

Subscribed Sales

Enable this option if those revenue center sales are among those that the restaurant has to pay a certain royalty on. The report for such revenue center will be included in the Statistics sales information.

Electronic Bar Interface

Section

Enter the section number where transactions from the bar interface will be reported.

Options

# Of Customers

This field tells the system how to count customers.

Automatic

Maitre'D does not prompt to enter the number of customers, but increments the number of customers when a server presses the NEXT button to enter another customer's order.

End

The workstation prompts for the number of customers at the closing of the check.

Beginning

The workstation will prompt to enter the number of customers at the beginning of a check.

Advertisement Delay

When a workstation is not in use it displays various advertising messages. The number you set in this field represent the number of seconds after the last keystroke that the advertisements will begin to display.

Remark

Input

Remarks are special instructions or messages that you can send to shared printers. Below are explanations of the choices for this field.

On Request

The Server will use the CMD button on the touchscreen to enter the remarks

Before Order

The Workstation prompts for the remarks at the beginning of a table or order.

After Order

The Workstation prompts for remarks before printing a check.

On Check

Enable this option to print modifiers on the guests' checks. Otherwise remarks print only on the shared printers.

Number of Lines

This field represents the number of lines available for a remark. There can be a maximum of 3 lines. If you set this field to " 3 " and the servers enter only 1 line, they can press Enter to bypass the remaining lines.

Order

Next Customer

If you enable this option, as soon as a server orders one item, the screen automatically jumps to the next customer. Also, the system automatically creates separate checks. This feature is useful for bar situations. Otherwise if you do disable this option, servers must touch the NEXT button to go to the next customer.

Last Order

Enable this option to display items already ordered each time you recall a table.

Round

Enable this option to allow employees to reorder others rounds of the same items for a table by touching the CMD button followed by the LAST ROUND button. The customer on the screen acquires all items for all customers from the previous service round.

Alternate POS

Enable this option to display the Alternate Descriptions for items on the order screen. Otherwise, the regular Description is displayed.

Alternate Modifier

Enable this option to display the Alternate Descriptor for the modifier on the modifier's button on the order screen.

Item Reference

Enable this option to display the sales item number beside each item on the touch screen workstation. This feature is helpful for debugging databases, because you can determine the location of the problem in the database.

Current Total

Enable this option to display a running total (including tax) on the screen as you select items. This is especially useful for quick operations such as bar, carry out, or drive-thru.

Show Subtotal

Enable this option to display the Sub-Total and tax amount(s) directly at the order screen instead of only the total amount including taxes.

Show subtotal on line display

Enable this option to display the sub-total on the line display.

Use Regular description for line display

By default, if an alternate description is present in a sales item, it will automatically be used for the line display. Enable this option to force Maitre'D to use the regular item description on the line display, even if an alternate description is present.

Kitchen

Compilation

Enable this option to combine identical items on a single line.

NOTE: For example, if the server enters 1 hamburger, 1 chili, and then another hamburger, the printout will group the hamburgers together.

Compilation By Customer

Enable this option to combine identical items ordered by the same customer on a single line.

Separate Coupon by Customer

Enable this option to print items of each different client of a same order on their own individual coupons.

Course by Customer

You can add delimitation per customer when using courses and kitchen compilation. This option adds a separation line for each customer within each course on the order printed in the kitchen.

Sorted Order

Enable this option to list orders by sales item numbers on the printout of the shared printers. Otherwise, orders will be printed by customer number.

Alternate Order

Enable this option to print the Alternate Description of the Sales Items on the kitchen chits. If no Alternate Description is defined, the regular Description is printed.

Check Number

Enable this option to print the guests' checks numbers on the shared printers. This option is helpful for drive-thru, carry out, and bar situations. Otherwise, only the table numbers and server numbers print on the shared printers.

Customer Ref.

Enable this option to print the customer number besides each item on the order on the shared printers, if there is more than 1 customer at a table. The server must have placed the order using the NEXT button to go from one customer to another on the touchscreen. This feature is useful for food runners who run food out to the tables and need to know which items belongs to which customer, as well as for chefs to know which side orders to put with what main plates.

Order Number

Enable this option to print a sequential number on each order sent to the shared printer. This order number allows to match the order with the customers.

Add Ws Number

If you enable this option the workstation number is also printed on the order chit.

Item Counter

Enable this option to print on the order the quantity left for items with an associated counter. The remaining number of items is printed within brackets "[]" on the kitchen chit. This is useful, for example, in a cafeteria to let know the cook in the back to restock these items in the front.

Modifier On Same Line

Enable this option to print the Modifiers on a single line on the kitchen chit, separated by commas.

Summary Printing

Enable this option to print an order summary section on the kitchen chit.

Order Info At Bottom

Enable this option to repeat the Table Number, Server Name and Order Time at the bottom of the order chit, for locations where the top of the chit is hidden from view.

Check

Compilation

Enable this option to group identical items together on the guest check printout.

Alternate Check

Enable this option to print the Alternate Description of the sales item on the guest check.

Void Receipt

Enable this option to print void chits on the shared printers as well as on the guest check printers. Otherwise, there is no printout when a server performs a void.

Second Pricing Discount Roll-up

Enable this option, to process the promotion in this specific revenue center as a price rolled up.

Example:

1 pizza at 10 $ and the second pizza with a 2 $ discount.

Usually checks will print:

Enabling this option, checks will print:

Item Count

Enable this option to print an extra line on invoices with the number of items selected. This is especially useful in a Fast-Food or Cafeteria environment since the number of items per customer or tray is also printed.

Table Name

Enable this option to add the table name to the printed check if one exists.

Print Logo and Address:

Enable this option to print on the check the restaurant name and address lines under the Logo.

Fiscal Open Table Mode

Enable this option if the Greek Sales Recording Module is in use and the restaurant does table service. This option has no effect on "Table 0" operations such as Fast Food and bar service.

Rate adjustment

Enable this option to configure guest checks to display the amount saved due to tax adjustments. Enabling this option will give access to the Rate Adjustment options.

Rate Adjustment

Description

Type in a description that will be printed on guest checks.

Calculate by Division

Select this option to calculate the savings amount based on the savings rate percentage that is set in each division.

Calculate by Invoice Tax

Select this option to calculate the savings amount based on the difference between the new tax rate compared to the old tax rate.

New Tax

From the drop-down list, select the current tax that is used.

Old Rate

Type in the previous rate of the tax selected above.

Payment

Validation

The payment transfer function allows an employee to transfer an amount between 2 different media types. This feature allows to correct " Cash Due " or " Credit Card Due " on the server financial report after checks have been closed. If this option is enabled, servers can transfer only the actual amount of the payment. Otherwise, servers can transfer any amount.

Receipt

If you enable this option, a payment receipt prints when closing a check. An example of how you might use this option is in a restaurant where you want receipt for credit card payment but not cash payments. You would enable the Print Receipt option, but for the Cash Media Type, you would disable the Print Receipt option in Media Types. If you disable the Payment Receipt option, payment receipts do not print even if the Print Receipt field in Media Types is enabled.

Force OK

This field applies to fast operations such as the bar, carry out, or drive-thru. If you enable this option, when such an employee presses the SEND, PRINT, or CLOSE buttons, they see the check amount in a box, and the only option is OK. Otherwise, when servers press SEND, PRINT or CLOSE, they see the check amount in a box. They can press OK to finalize or CANCEL to return to the order screen.

Market Segment

Enable this option to prompt the employee with a market segment list after settling checks.

Separated Sales

If you enable this option, when you transfer checks to another server, the existing amount of sales stays with the original server. Any new sales on the check are recorded under the new server. If this option is disabled, when a check transfer occurs, the server who closes the check is responsible for all the sales on that check.

Transfer Sales on Head Server Access

Enable this option so that sales are transferred when a head server accesses a regular server's or another head server's table.

Separated Discounts

If this option is enabled, when a manager gives a discount for a server, the discount will appear on the manager's reading and a discount transfer will appear on the manager's and the server's reading. If this option is disabled, the discount will appear only on the server's reading.

Partial Payment

Enable this option to allow employees to apply a partial payment to a table, for a guest who is leaving, and keep ordering new items on that same table for guests who are staying.

EFT

This section contains options to customize Electronic Funds Transfer (EFT) settings for each Revenue Center. The options configured here will override the corresponding settings from the EFT module. If these options are not configured, Maitre'D will use the settings found in the EFT module as default.

Configuring EFT options here is useful if the restaurant uses more than one account with a given processor. This allows for different accounts to be configured for each revenue center.

EFT Merchant Number

Enter the Merchant Number provided by the card processing service provider

Merchant Name

Some providers use a Merchant Name that may be different than the actual business name. If your processor provides such a Merchant Name, enter it here.

Store ID

Enter the store number provided by the card processing service provider.

Customer Copy Receipt

Prompt for Receipt

Enable this option if you want the POS to prompt the cashier to print the customer copy of the EFT receipt. The cashier will then have a choice to print the receipt or not. If this option is left disabled, the customer copy will always print without prompting.

Prompt Only if Total Over

Enter the check amount above which the cashier will be prompted whether to print the customer copy or not. If the check amount is below the configured amount, the cashier will not be prompted and check will not be printed.

Messages

(1)(2)

These 2 lines print at the bottom center of every guest check for each revenue center. There can be a maximum of 2 lines of 20 characters each. Examples might be "Thank You!" and/or "Have a Nice Day".

Kitchen

Name

The revenue center name can appear on the tops of the chits that print on shared printers, such as for the bar or the kitchen. The name of the revenue center or any other description that is entered here prints at the top of the chit at all times when servers order items from this revenue center.

Modes

The mode can appear on the tops of the chits that print on shared printers, such as for the bar or the kitchen. During each mode a description entered here prints right after the name of the revenue center depending on the time of day.

Combo Meal

The Combo meal option allows to automatically combine pre-defined item groups together as a package. For example, you can buy a sandwich ($4.00), French fries ($1.50) and medium soft drink ($1.50) separately or you can order them at a special price ($5.99) as a combo meal.

Description

Enter the combo description. This description is for configuration reference only. It does not appear in reports, order screen, guest checks or receipts. This field is limited to 20 characters.

Priority

Use this field to determine the priority level of a combo meal for situations where multiple combo options could be used. 1 is the highest priority and 32767 is the lowest possible priority. 0 means no priority at all.

Item

Select the sales item that will be used for this combo meal. The sales item will determine the price of the combo meal and its name will be shown on reports, order screen, guest checks and receipts.

Category Allocation

Enable this option so that sales are reported with the combo components rather than with the combo meal.

Price

This field shows the price of the combo meal as configured in the related sales item.

Individual Combo Items List

This section contains individual items that are part of the combo. This list is used by the combo detection engine to determine if a combo can be used to replace items ordered at the POS. There is no limit to the number of items that can be listed here.

Click the Add button to add items to the list.

Select an item from the list and click the Modify button to change its properties within the combo meal.

Select an existing item and click the Remove button to delete it from the list.

Total

If the Category Allocation option in enabled, this field shows the total amount of all the combo components that will be used. This field is used to verify that the total allocated amounts matches the selling price of the combo meal. Maitre’D will not allow the total amount be higher than the selling price and will issue warnings if the amount is lower.

Combo Meal Item Properties

Clicking the Modify or Add button bring up the Combo Meal Item properties dialog box with the following options:

Item

Select any sales item from the drop-down list.

Quantity

This field is used to set the quantity of the sales item that needs to be ordered before the combo detection is triggered. This is useful for items that can be packaged and sold “cheaper by the dozen”, like donuts and cookies. Also, this is especially useful in situations where items could become non-taxable based on the quantity purchased. For example, ordering 6 taxable cookies could trigger the detection of a combo called “Half-Dozen Cookies” which would be non-taxable in certain jurisdictions.

Allocation Price

If you have enabled the Category Allocation option, indicate here the amount that will be used for this combo component.

Main Item

Enable this option to detect this combo only if this main sales item is selected. This function can only be activated for one of the sales items in the list.

Price Management

Normal

In Normal mode, the item will appear as a free modifier under the main combo item. The final price of the combo remains unchanged.

Original Price

In Original Price mode, the item appears as a modifier with a price under the main combo item. While the actual price of the main combo item will not change, the price of the modifier will be added to the guest check.

Surcharge

When Surcharge is selected, the Surcharge field below becomes available. In this mode, the item will appear as a modifier with price under the main combo item. The price is determined by the amount entered in the Surcharge field below.

Surcharge

Type in the surcharge amount to apply when ordering this item as part of the combo meal. This field only becomes available if the Price Management drop-down list is set to Surcharge. Otherwise, this field is grayed out.

Price Rolled Up

Enable this option so that the price of the item is rolled-up into the price of the main combo item. In other words, the price of the main combo item will increase and the items displayed as modifiers will appear as free modifiers.

Combo Meal Grouping

Grouping allows a combo element to be selected from a group of items. For instance, a combo meal may include a specific main dish, while allowing the customer to choose among a variety of side orders, appetizers and drinks to complete the combo meal.

• Items can be grouped by division, item class or variable lists.

• The Maitre’D combo detection engine also considers these groups when scanning for combos.

• There is no limit to the number of groups that can be added to a combo meal.

Click the Add button to add groups to the list.

Select a group from the list and click the Modify button to change its properties within the combo meal.

Select an existing group and click the Remove button to delete it from the list.

Combo Meal Grouping Properties

Group Type

Select the appropriate group type from this drop-down list. Items can be grouped by Division, Item Class or Variable List.

Division, Item Class or Variable List

Once the group type is selected, select a division, item class or variable list from the drop-down list on the right.

Quantity

This field is used to set the quantity of the sales item that needs to be ordered from this group before the combo detection is triggered. This is useful for items that can be packaged and sold “cheaper by the dozen”, like donuts and cookies. Also, this is especially useful in situations where items could become non-taxable based on the quantity purchased. For example, ordering 6 taxable cookies could trigger the detection of a combo called “Half-Dozen Cookies” which would be non-taxable in certain jurisdictions.

Command

Choose whether to call an Item or a Variable List as a component or a choice of components within this group once the Sales Item(s) in the Items area are detected. For example, this option allows calling a choice of soft drinks when Maitre'D detects a combo after the selection of a sandwich and French Fries.

Usage

From the drop-down list, select the Item or Variable List that will be called as a component within this group once the Sales Item(s) in the Items area are detected.

Allocation Price

If the Category Allocation option is enabled, type in the dollar amount that will be used for this combo component in sales reports.

Price Management

Normal

In Normal mode, the item will appear as a free modifier under the main combo item. The final price of the combo remains unchanged.

Original Price

In Original Price mode, the item appears as a modifier with a price under the main combo item. While the actual price of the main combo item will not change, the price of the modifier will be added to the guest check.

Surcharge

When Surcharge is selected, the Surcharge field below becomes available. In this mode, the item will appear as a modifier with price under the main combo item. The price is determined by the amount entered in the Surcharge field below.

Surcharge

Type in the surcharge amount to apply when ordering this item as part of the combo meal. This field only becomes available if the Price Management drop-down list is set to Surcharge. Otherwise, this field is grayed out.

Price Rolled Up

Enable this option so that the price of the item is rolled-up into the price of the main combo item. In other words, the price of the main combo item will increase and the items displayed as modifiers will appear as free modifiers.