Server Control is a core Maitre'D module that is included with every license. As its name implies, this module contains all the options to manage the Maitre'D Back-Office Server, like starting and stopping the server, performing end-of-days, etc. This module also includes many optional interfaces which can be purchased separately, such as the hotel Interface, gift certificate interface, discount manager, etc.

After selecting the Server Control option, the Server Control menu displays.

NOTE: The examples in this section might not be an exact match to your tailored system.

Toolbar

This option allows to choose whether to display or not display the toolbar (all the icons at the top of your screens). This selection toggles from enable and disable. When there is a check mark beside the option, the option is enabled and you will see the toolbar.

Status Bar

This option allows to choose whether to display or not display the status bar (the line located at the bottom of your screen) or not. This selection toggles from enable and disable. When there is a check mark beside the option, the option is enabled and you will see the status bar.

Calendar

The Calendar option from the Tools menu allows to view the period settings for the Back-Office. If you want to modify these settings, use the Tools/ Date Control option.

Date Control

The Date Control option allows to modify dates used by the Back-Office. You may change the beginning and ending date of the year, the first day of the week, the last closed day and the last daily report. Modifying these dates affects Weekly, Periodic and Yearly reports. Monthly reports always rely on calendar months and will therefore remain unaffected by these settings.

First Day of the Week

Select the day on which you want the sales reports begin every week. For instance, if you select Monday, the weekly reports will span from Monday to Sunday.

Start of Year

Select the first day of the accounting year. The Back-Office calculates the periods according to these dates. The annual report contains these dates and all dates in between.

End of year

Select the last day of the accounting year.

Last Closing Day

Select the date of the last closing day. When you first install the Back-Office, set this date to the previous day. The accounting system uses this date for reports.

Daily Summary Number

Number of days closed since the system went Live.

Weeks per Period

Period [1 - 13]

The accounting year can be divided in periods of one to five weeks. There can be as many as thirteen periods in a year. Program the number of weeks that each period should contain. Use partial weeks that can exist at the start and end of year. If not enough weeks are programmed; the extra weeks will fall in the last programmed period.

Use this function to make 2003 archives usable in Maitre'D 2005 after upgrading from Maitre'D 2003. The 2003 archived checks and summaries, needed for some reports, are unreadable because of the modified Item structure.

Archives

Disable the Checks if you prefer to do these on separate days.

Sum

Disable the Summaries if you prefer to do these on separate days.

With Trace

Enable this option to display the conversion time taken for each archive file.

Import Maitre'D 2003 Archives with Item files

This function works like the former Import function above, but it also extracts from the last 31 accounting days archives the content of file 7 and 8, to get information such as the PLU, for example, for reporting purposes.

Restaurant Branch

Header

Type in the restaurant name that you want to display in the header of the customer invoice and all of your reports. You are not allowed to modify this information after the activation of the software.

Code

Define here the restaurant code; this code will be used in the ASCII transfer and the CCM Module.

Extended Code:

Type in the name you want to use for exportation file.

Type

Define here a restaurant type (one character) for the restaurant unit selected. This field could be used to group different store such as type A, B, C (A=Fast-Food, B=Fine Dining).

Fix Cost

Enter here a daily fixed cost for the restaurant unit selected.

Royalty (%)

Define here the royalty percentage that should be use for the reports in the CCM module for the Head Office.

With Royalties

Enable this option if this entry from the database should be included in the royalty count.

Address 1-2-3

Type in the address of your restaurant, this information will be used in the Account Receivable statement.

City

Type in the city name.

Country

Type in the country name

Siret

Type in the SIRET code for NF525 compliance.

Code NAF

Type in the NAF code for NF525 compliance.

TVA

Type in your Code TVA for NF525 compliance.

Payment Proof Label

Type in the label that will appear on proof of purchase (receipts) for NF525 compliance.

Regional Settings Branch

Monetary Format

Currency Sign

Enter the characters representing the currency sign followed by the decimal separator character. The currency sign will appear in front of all currency amounts printed or displayed and the separator will be used as a demarcation for the decimals. If you put the minus (-) sing in front of the currency sing, it will be printed at the end of the currency amount. The separator must be present even if not used.

Decimal No.

Enter the number of decimals to appear in the currency amounts displayed or printed. If there are no decimals but instead there is a number of mandatory zeroes to appear, then enter the number of mandatory zeroes as a negative value in this field.

Example: USA 2 decimals $9.95

Other LL9950 decimals = -1

Secondary Monetary Format

Currency Sign

Enter the characters representing the currency sign followed by the decimal separator character. The currency sign will appear in front of all currency amounts printed or displayed and the separator will be used as a demarcation for the decimals. If you put the minus (-) sing in front of the currency sing, it will be printed at the end of the currency amount. The separator must be present even if not used.

Decimal No.

Enter the number of decimals to appear in the currency amounts displayed or printed. If there are no decimals but instead there is a number of mandatory zeroes to appear, then enter the number of mandatory zeroes as a negative value in this field.

Example: USA 2 decimals $9.95

Other LL9950 decimals = -1

Currency Setup

Enter the exchange rate to convert the normal currency in the alternate currency. You must take into account the difference in the number of decimals between the two currencies.

To convert $27.91 into LL44660 enter a rate of 1.6 with -1 as decimals and " LL , " as currency sign. Note the use of a mandatory zero specified by using -1 as the numbers of decimals.

Use Euro

Leave disabled unless you're part of the countries that will use Euro as their currency. If it is the case, then you must check this option to make the correct Euro monetary conversion.

Date Format

Date Selector

Enable the output format of the date.

Report Branch

Use PLU Number

Enable this option to includes PLU (Price Look Up) numbers in the ASCII file for the Daily Sales Report. Otherwise, the system includes the record numbers of the sales items in the ASCII file.

Financial Report

Enable this option to use a different format for the server financial report. Not all the information is available while using this report. This option is disabled by default.

Service Speed Report

Enable this option to store the data for the speed of service report.

Standard ASCII Transfer File

If this option is enabled, and if your report is set to generate a transfer file, the format of the file will be in ASCII format, comma delimited (File extension .TXT). Otherwise, the format of the transfer file will be in fixed ASCII format (File extension .ASC).

Blank records Included

Enable this option to include blank records in the Standard ASCII transfer file.

Automatic Export Purchase

Enable this option to export the purchases automatically at the End Of Day. The STOCK.ASC file will be created in the data directory.

Automatic Print Reports

Enable this option to automatically send the Reports List chosen below to the printer during the End Of Day process.

End Of Day Reports List

When the End Of Day is performed, the system can automatically generate a list of reports in the report center. Select from the drop-down menu the list of reports previously created in the report center. This option automatically generates the reports in the chosen list, ready for reading.

Devices Branch

Card Writer Port

Select the COM port to which the card writer is connected.

Card Writer Model

Select the card writer model. Supported options are Panacord and Magtek MT-80.

Scale Type

This field allows to select the type of scale the system uses to interface with the workstations.

Kitchen Monitor

Select the kitchen monitor type that is connected to your system.

Remote Display

Select the remote display type that is connected to your system.

Biometric Reader

Select the biometric reader type that is connected to your system.

Sales Recording Module

Select the type of sales recording module used in your area. Select None if sales recording modules are not used in your area.

Option Branch

Kitchen Monitor

Send Modifier Count

Enable this option to display the quantity of modifiers specified through the Fast Order numeric keyboard on the QSR device through the KDS interface.

Send Item Priority

Enable this option to allow the QSR to compile the Modifiers of sales items together, indented with a Plus (+) symbol.

Bump On Complete Payment

Enable this option to send the Bump transaction to the CVM only when a Fast-Food check is completely paid. NOTE: This option disables the Add On Printed Check option in Point of Sale Control / Employee / Configuration / Invoice

Send Item Count

Enable this option to send the CVM Item Count entered in Point of Sale Control / Revenue Center / Item Setup / Options to a TCP/IP kitchen monitor. NOTE: You must also select Posera CVM - TCP/IP or TCP/IP CE in the Kitchen Monitor field of the Devices branch.

Use External Code:

Enable this option to send to the Kitchen Monitor the constant External Code entered in Point of Sale Control / Revenue Center / Items Setup / Links after the Main ID is modified by a Broadcast from the Corporate Office.

Extended Sequence

Use protocol version

Enable this option to allow newer protocol version to be used with the PayFacto KDS.

Version

Select the protocol version to be used.

Shipping Branch

Address1-2-3:

Type in the address of the restaurant's receiving dock, which will be used in the Ship To box of the report center's inventory purchase order. If these fields are left blank, the address found on the Restaurant branch will be used for the Ship To frame.

Directories

Use the Modify button to specify the locations of these directories.

Data Path

Specify the location of the Maitre'D Database.

Programs Path

Specify the location of the Maitre'D Back-Office application.

Backup Path

Specify the location of the daily Backup of the Maitre'D Database copied during the End Of Day Process.

Archive Path

Specify the location of the daily compressed Archive of Maitre'D Checks copied during the End Of Day Process.

Spooler Path

Specify a central location for the shared print Spooler.

XML Export Path

Specify a location for the Export of XML files.

COMMIDEA Path

Specify the location for the processing of credit cards by the COMMIDEA network (UK only).

External Sale Import Path

Specify a location from where to import the web sales information in an XML formatted file.

External Sale Configuration Path

Specify a location from where to import the web sales configuration in an XML formatted file.

GHClient Outgoing Path

Specify a location where the export files will be stored.

GHClient Incoming Path

Specify a location where the import files will be stored.

CCM Data Path

Specify the location of the Maitre'D Corporate Communication data.

CCM Programs Path

Specify the location of the Maitre'D Corporate Communication application.

CCM DBF Files Path

Specify the location of the Maitre'D Corporate Communication DBF Files.

CCM LOG Files Path

Specify the location of the Maitre'D Corporate Communication Log Files.

POS Electronic Journal Path

Specify a central location for the Electronic Journal of each workstation.

Security Files Path:

Specify the location of the Security Algorithm Files required for fiscal verification in Belgium.

Import/Export Frequent Diner Customer Path:

Specify the location for the exchange of the FD Customers file in XML format.

Floor Management Interface Path

Specify the location for exporting the table status data in XML format.

Fixed Expenses

Enter Yearly expenses to be divided over the year for reporting purposes.

Sales Deletion

The Sales Deletion option from the Tools menu allows to permanently remove all existing sales reports and guest checks from the Back-Office and all punches in the Time and Attendance module This option does not erase the programmed revenue centers, employees, or configuration functions. Only Maitre'D Technical Support should use this option. Select the Sales Deletion option. The following warning message displays.

After you have read the warning message, press Enter or click on OK.

->DELETE<-

Type the word DELETE in uppercase to confirm that you really want to perform a sales deletion, then click OK to proceed.

The system will prompt to enter a new System Starting Date.

Starting Date:

Enter the date your system will start save sales historical information from. This option should be set to your first day of live operation with the Maitre'D POS System.

Use this function to rebuild the cumulative files for Week, Period, Month and Year.

Inventory Deletion

The Inventory Deletion option allows to reset the inventory data and history. The inventory items and the general structure will remain, but all quantities will be reset to zero. All purchases, requisitions, productions and all inventory-related data will be deleted as well.

->DELETE<-

Type the word DELETE in uppercase to confirm that you really want to perform an inventory deletion, then click OK to proceed.

Save Full system

The "Save Full System" option from the Backup menu, allows to save on an external media the entire database files, and sales totals. This function performs a complete copy and should be run at least once a week, especially if there is no backup hard drive. "Back-Office" saves the information in the same manner as the "End of Day" option. This operation does not replace the invoice archive information. This option should be used in addition to the "Save Checks to Disk" option.

The Save Full System function copies all files with the extension .DAT from the Data folder to the external media.

Restore Full System Backup

The "Restore Full System" option from the Backup menu allows to restore all data from the backup external media created by the "Save Full System".

Save System Management

The Save System Management option allows to save the Back-Office setup information onto an external media. Suppose you have 2 restaurants that you want to have similar configurations. You can set up one system, then copy the System Configuration to another store. This procedure does not copy employee files or any other files that are specific to each restaurant, such as sales history.

The Back-Office saves the information in the same manner as in the End of Day option.

Enable the Save system Management option.

The Save System Management function copies these following files to the external media.

• File002.dat Tax

• File004.dat Inventory Unit

• File006.dat Division

• File007.dat Sales Items Details

• File008.dat Sales Items

• File013.dat Promotion (Discounts)

• File021.dat Inventory

• File030.dat Preferential Screens for Small Device

• File035.dat Inventory Type

• File036.dat Bergs (Sales Units)

• File054.dat Logical printers

• File055.dat Inventory configuration

• File057.dat Column selector for inventory reports

• File058.dat Product type (Inventory Category)

• File070.dat Preferential Screens

• File090.dat PLU conversion table for NCR2160

• File092.dat Tax breakpoints table

• File094.dat Preference item for touch screen

• File096.dat Included item

• File100.dat Mandatory division

• File106.dat Program configuration for DESQview (External Tasks)

• File129.dat Weighted Modifier

• File146.dat Screen Layout Template

• File148.dat Main configuration Exploitation report

• File149.dat Detail configuration Exploitation report

• File153.dat Summary of sold items Report SETUP

• File154.dat Summary of sold items Report DATA

• File159.dat Programmable lists

• File160.dat Programmable lists description

• File161.dat Detail of discounts definition

• File164.dat PLU Number stored in BTREE

• File165.dat Sold Item report description

• File196.dat Item level Modifiers

• File198.dat Combo Meal

• File200.dat Screen Layouts

• File201.dat Screen Layouts for Small Device

• File202.dat Command list description

• File203.dat Command data

• File220.dat Recipe Header

• File221.dat Inventory Recipe Detail

• File222.dat Item Recipe Detail

• WScreen.prg Workstation Custom Large Screens Design

Restore System Management

The Restore System Management option allows to restore the Back-Office setup information to the hard disk from an external media. This operation erases the current setup. This operation is only permitted after you have performed the End of Day option.

Save Extended System Management

The Save Extended System Management function allows to copy a configuration from one restaurant to another by copying the System Configuration onto an external media. The Save Extended System Management function allows to copy more items than the Copy System Management function.

Select the Save Extended System Management option.

The Copy Extended Management System function copies these files in addition to those discussed in the section on Copy System Management.

• File001.dat Printer

• File003.dat Payment

• File024.dat Mode

• File031.dat Revenue Center

• File077.dat Work tasks

• File091.dat Second main configuration

• File098.dat Sales Item category (Division Category)

• File102.dat Time intervals for color coding

• File112.dat Configuration for CCM

• File113.dat Departments T&A

• File114.dat Termination description T&A

• File115.dat Termination type T&A

• File116.dat Full / Part time description T&A

• File117.dat Other paid description T&A

• File118.dat Adjustment Reasons description T&A

• File119.dat Meal plan description T&A

• File120.dat EEOC

• File123.dat Configuration file for Employee (POS)

• File124.dat Access file for Employee

• File131.dat Configuration for Time and Attendance

• File135.dat Configuration for EFT

• File137.dat Labor Distribution Report time period

• File142.dat Time & Attendance overtime configuration

• File150.dat Detail of ASCII file EFTSETUP.DAT for NABANCO

Restore Extended System Management

The Restore Extended System Management option allows to restore the Back-Office setup information to the hard disk from an external media. This operation erases the current setup. This operation is only permitted after you have performed the End of Day option. NOTE: The partial recovery option allows to restored selected files only. To restore the full Extended System Management Copy, select No.

Copy Item Config. by Revenue Center

The Copy Item Config by Revenue Center option allows to rapidly recreate the same configurations in all modes of another revenue center once you have manually setup the configurations for all modes of all sales items of a first revenue center. This option is useful to program a new revenue center, such as creating a To GO revenue center from a Dining Room revenue center, and then modify the target revenue center to change a few items, such as replacing fountain soda by soda cans, for example. The Back-Office copies the sales items configuration only.

From Revenue Center

Select the source revenue center from which you want to copy the configuration.

To Revenue Center

Select the destination revenue center where you want the previously selected configuration to be copied.

Replace Existing:

Enable this option to overwrite an existing revenue center and its mode(s) with the previously selected configuration in addition to creating new configurations for empty sales items and modes.

OK

Click the OK button to start the copy of the selected configuration towards the destination revenue center.

Archiving Setup

Standard Floppy disk

Enable this option to perform archiving on floppy disks.

Number of disk to Archive

This field will display the number of disks to archive for your checks.

Number of Invoice per Disk

Enter the number of invoices that your device can hold. For a 3.5" floppy disk, this number should be 8000.

If you enable this option, the Back-Office determines how many guest checks file a blank diskette stores when you insert the diskette. Otherwise, the Back-Office does not check the blank diskette.

Archive Destination

Type in the diskette drive name to which you want the Back-Office to send guest checks files for backup, such as A.

Automatic Format

If you enable this option, the Back-Office offers an option to formats the diskette each time you save the guest check files or each time you use a backup option. The Back-Office erases any data on the diskette when formatting occurs.

Otherwise, the Back-Office does not automatically format the diskettes

Alternate Media

Enable this option to use other supports to perform archiving, such as removable hard drives or thumb drives

Path

This is the path the system will use to archiving. To change it, use the [...] button.

Printer

Printer Setup

This option is driven by your Windows Ò operating system. This option enables to select the printer and parameters you wish to use to print your reports.

Print Last Report

This option gives you the option to see the last report you have requested and to reprint it if necessary.

Log

The Log option allows to start and view operations traces about System Configuration Module. Three different Log level are available, Standard, Detail and Debug. This option is for trouble shooting purpose and should be use only with the supervision of your Maitre'D reseller.

Log Level

Three different Log level are available: Standard, Detail and Debug. This option is for troubleshooting purposes and should only be used with the supervision of a certified Maitre'D support specialist.

Use the View key to access to log file.