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This option allows to choose whether to display or not to display the toolbar (all the icons at the top of your screen). This selection toggles from enable to disable. When there is a check mark beside the option, the option is enabled and you will see the toolbar.
This option allows to choose whether or not to display the status bar (the line located at the bottom of your screen). This selection toggles from enable to disable. When there is a check mark beside the option, the option is enabled and you will see the status bar.
This option allows to view the path where the exported files will be stored. It also allows to select the DBF files you wish to create, and finally give you access to activate the converter process.
General Branch
This option allows to view the paths used by the Converter Module. It also allows to select the DBF files you wish to create, and finally receive access to activate the converter process
Input Path
Display the path where the import files will be stored. The default path is C:\POSERA\CCM\CLIENT\INCOMING.
Output Path
Display the path where the export files will be stored. The default path is C:\POSERA\CCM\CLIENT\OUTGOING.
Restaurant ID
Display the Restaurant ID that will be used to identify the files sent to the Communication Server application. Make sure the Restaurant ID field is unique for each location.
NOTE: To change any path you must access the Communication Client Application.
Files Branch
Sales
Divisions
Enable this option if you wish to export a DBF file that includes the sales amount by divisions, revenue centers, modes and hours.
Taxes
Enable this option to export a DBF file that includes the taxes by hours and revenue centers.
Discounts
Enable this option to export a DBF file that includes the promotions by hours and revenue centers.
Transactions
Enable this option to export a DBF file that includes the transaction summary by hours.
Payment
Enable this option to export a DBF file that includes the detail of sales payment media.
Total sales
Enable this option to export a DBF file that includes the permanent totals recorded by the system.
Invoice
Enable this option to export a DBF file including the summary of invoices.
Invoice details
Enable this option to export three DBF files including invoice details.
Management
Cost
Enable this option to export a DBF file that includes the sales statistics, and cost by hours.
Statistics
Enable this option to export a DBF file that includes the sales statistics by hours and revenue centers.
Payroll
Punches
Enable this option to export a DBF file that includes the detail of punches by employee.
Sector
Enable this option to export a DBF file that includes the total hours, salary by hours and department.
Inventory
Stock
Enable this option to export a DBF file that includes the stock status, at the beginning of the day (after End of Day).
Purchase
Enable this option to export a DBF file that includes the detail of inventory purchases (for new purchases only).
Cost
Enable this option to export the DBF file, concerning inventory cost.
Ratio
Enable this option to export a DBF file that includes the real and theoretical cost and inventory value by inventory categories.
Data Export
Full Data Export
Enable this option to export an Encrypted file that includes the full system backup to the Corporate Office.
Configuration Data Export
Enable this option to export an Encrypted file that includes the revenue centers configuration to a third party External Sales System after a Broadcast.
Diagnostic Branch
Log File
Enable Export Log File
Enable this field to start a log of every transaction regarding the conversion of Maitre'D files in DBF format.
Enable Import Log File
Enable this option to record the events happening during Broadcast file importation.
View Export Log File,View Import Log File
Click on this button to display the import or export log file.
Export/Import
Disable Export
Select the Disable Export field to disable the file exportation of the DBF files. If so, the conversion of the files for the current day will not be done. After the End of Day process, you will not be able to go back and export the files for that day.
Disable Import
Select the Disable Import field to disable the file importation of the Corporate Broadcaster revenue center changes. If so, even if a revenue center broadcast file is ready to activate, the revenue center update won't execute.
NOTE: A bold red warning message is displayed in all modules if a broadcast could not be activated in 24 hours operations because there were opened checks and/or tables during the previous End Of Day.
Sequence
This field will increment at each End of Day.
Sales can be imported from the web or a kiosk into Maitre'D thanks to the XML platform. Files transferred to the Back-Office are treated in real time. Therefore, inventory updates are also in real time. This increases efficiency and eliminates the need for costly equipment. Since data is transferred automatically, this eliminates errors from manual data entry.
The general tab of the external sales posting option allows to choose the path of the folder where external sales will be received.
External Sales Import
Enable this option to receive external sales information in an XML formatted file.
Directory
Select the path of the folder where the external sales information will be available for import in an XML formatted file. NOTE: Use the folder icon to browse to your shared directory.
External Configuration Import
Enable this option to receive external sales information configuration in an XML formatted file.
Directory
Select the path of the folder where the external sales information configuration will be available for import in an XML formatted file. NOTE: Use the folder icon to browse to your shared directory.
File
View
Tools
Items Branch
The items branch of the external sales posting option allows to map sales items from external sales to Maitre'D sales items.
Select this button to modify an existing external sales item mapping.
Select this button to add a new external sales item mapping.
Select this button to remove an obsolete external sales item mapping.
Items Revenue Center
Select from the list the Maitre'D revenue center where these external sales will be posted to.
NOTE: Because External Sales can only be linked to one revenue center, this field becomes grayed out as soon as you link one external sale item code to a sale item of the selected revenue center. The field will become available again if you remove all sales items links.
External value
Enter the code of the external sales item.
Internal value
Select the Maitre'D sales item from the list.
NOTE: To avoid confusion between different items with the same description, the items' ID codes are also displayed.
Advanced Branch
Traces
Transactions
Enable this option to keep a trace of the external transactions.
Options
Media Type
Select from the list a Maitre'D media type where any discrepancy amount for external sales will be posted to. This will be used if the total calculated by Maitre'D does not match the total set in the XML import file.
Time Out
Enter the number of seconds to wait for an external order to be released by another process.
Use Preparation Time
Enable this option to allow the use of the delayed Preparation Time for a Pre-Order coming from the web. NOTE: If the Pre-Order is not for the same day, only cash can be accepted as the media type, and no discount can be applied.
Use External Tax Calculation
Enable this option to accept the tax amount from the external file rather the one calculated from the tax's setup in the P.O.S. Control module, if there is a discrepancy. In such an event, the difference will be posted to the media type chosen above, and will be logged in the answer files.
Discount Branch
The discount branch of the external sales posting option allows to map discounts from external sales to Maitre'D discounts.
Select this button to modify an existing external discount mapping.
Select this button to add a new external discount mapping.
Select this button to remove an obsolete external discount mapping.
External value
Enter the code of the external discount.
Internal value
Enable the Maitre'D discount from the list.
Media Branch
The media branch of the external sales posting option allows to map media types from external sales to Maitre'D media types.
Select this button to modify an existing external media type mapping.
Select this button to add a new external media type mapping.
Select this button to remove an obsolete external media type mapping.
External value
Enter the code of the external media type.
Internal value
Enable the Maitre'D media type from the list.
Taxes Branch
The taxes branch of the external sales posting option allows to map sales from external sales to Maitre'D sales taxes.
Select this button to modify an existing external sales tax mapping.
Select this button to add a new external sales tax mapping.
Select this button to remove an obsolete external sales tax mapping.
External value
Enter the code of the external sales tax.
Internal value
Enable the Maitre'D sales tax from the list.
Config. Service Web
The External Order System (EOS) allows transmission of orders over the web.
Activate Web Service
Enable this option to setup the different parameters needed to establish communication with the EOS.
NOTE: The External Sales Import option must also be enabled and the Directory specified in Converter / Tools / External Sales Posting / General
Address
Specify the URL of the web service the system must connect to.
User Name
Specify the user name to use when identifying the system with the EOS.
NOTE: Each restaurant has its own user name and password.
Password
Specify the password to use when identifying the system with the EOS.
Confirmation
Confirm the password that must match the one specified in the above field.
NOTE: The content of these two fields is always hidden.
Diagnostic
Show Log
Click this button to display the event journal.
Verify Binding
Click this button to confirm the communication configuration with the EOS.
The Export option, allows to convert the specified files of the current day, in DBF files. The system will create these DBF files and store them in the path displayed in the View/Options/General Output Path field.
The Import option, allows to import manually the broadcast files, downloaded from the corporate office. When selecting this option, the program looks if an updated file is ready for activation (activation date has reached) in the input path (Converter/View/Options/General Branch). If so, process it to update the revenue center's database.
NOTE: A bold red warning message is displayed in all modules if a broadcast could not be activated in 24 hours operations because there were opened checks and/or tables during the previous End Of Day.
During the End of Day process, Maitre'D can create a Full Data Extract to be sent to the Corporate Office. This Full Data Extract contains the equivalent of the Full System Backup as well as the Archived Checks. To keep the size of this file as small as it can, the file includes only data files that were modified from the last End of Day. To create a Full Data Extract file that will include all databases again, you must reset the Control File, type YES to confirm the operation.
Cumulative Files
Disable this option to exclude Cumulative sales from the new Full Data Extract.
Archive Files
Disable this option to exclude Archived checks from the new Full Data Extract.
The Log option allows to start and view operations traces about Converter Module.
Log Level
Three different Log level are available, Standard, Detail and Debug. This option is for trouble shooting purpose and should be use only with the supervision of your Maitre'D reseller.
Use the View key to access to log file.
Waiter Branch
The waiter branch of the external sales posting option allows to map waiters from external sales to Maitre'D waiters.
Select this button to modify an existing external waiter mapping.
Select this button to add a new external waiter mapping.
Select this button to remove an obsolete external waiter mapping.
External value
Enter the code of the external waiter.
Internal value
Select the Maitre'D waiter from the list.
NOTE: Maitre'D accepts Carry Out orders as well as Delivery orders with the same delivery employee by reading a 'PickUp' tag to the XML order file. The system uses the workstation and employee setup in Delivery / View / Options / Pre-Order, but ignores the Pick Up Mode option in P.O.S. Control / Employee / Configuration / Delivery.
Maitre'D also accepts an employee with the Order function. Use this to interface with kiosks. The workstation setup in Delivery / View / Options / Pre-Order is used, but it ignores the Employee setup in the same area.
The Converter Module from the Maitre'D desktop allows to convert data file from sales, management, payroll and inventory in a Dbase format. These files can be accessed using any off-the-shelf software such as Crystal Report or sent to a remote location using the Maitre'D Corporate Communication software. Converter is also in charge of menu update from Head-Office Broadcast.
In order to access this module, click on the Converter icon on the screen of the Back-Office or of the module you are in.
After selecting the Converter option, the Converter menu displays.
The custom data tracking allows to setup real-time data tracking to be broadcasted to the Maitre'D Databoard.
Select this button to add a new real-time data tracking.
Select this button to modify an existing real-time data tracking.
Select this button to remove an obsolete real-time data tracking.
Select this button to add a new real-time data tracking using the Custom Data Tracking Wizard.
Identification
Description
Enter a description for the data tracking.
XML Tag Name
Enter an XML tag that will contain the data tracking. This cannot include spaces or special characters.
Selection
Counter Type
Select the type of counter you want to track. Available choices, by Price or Quantity, are Promotion, Division, Item and Category.
Revenue Center
For Item Counter Types, select the revenue center you want to track.
Promotion, Division, Item or Category
Select the Promotion, Division, Item or Category you want to track.
Summary
Select the type of tracking you want to use. Available choices are Maximum, Minimum or Summary.
Data Tracking
Real Time
Enable this option to track Promotions, Divisions or Items.
End of Day
Enable this option to track Categories.
Select this Wizard button to add a new real-time data tracking using the Custom Data Tracking Wizard. The wizard simplifies the setup of real-time counters broadcasted to the Maitre'D Databoard, and thus reduces the programming time of Custom Data Tracking. It has the ability to add multiple counters in the same operation and allows selection and modification of previously entered XML tags.
Counter Type
Enable the type of counter you want to track. Available choices are Promotion, Division, Item and Category.
NOTE: Maitre'D can send Promotions, Divisions or Items in Real Time and at the End Of Day. It can only send Categories at the End Of Day.
Summary
Enable the type of tracking you want to use. Available choices are Average, Maximum, Minimum or Summary.
Function
Available choices are by Price or Quantity.
Revenue Center
For Item Counter Types, select the revenue center you want to track.
Description
Enter a description for the data tracking.
Optionally, select this button to edit the XML Tag Name.
Identification
Description
Description for the data tracking.
XML Tag Name
XML tag that will contain the data tracking. This cannot include spaces or special characters.
Selection
Counter Type
Type of counter. Available choices are PromotionPrice, PromotionQuantity, DivisionPrice, DivisionQuantity, ItemPrice, ItemQuantity, CategoryPrice and CategoryQuantity.
Summary
Type of tracking. Available choices are Average, Maximum, Minimum or Summary.
Revenue Center
For Item Counter Types, select the menu you want to track.
Promotion, Division, Item or Category
Enable the Promotion, Division, Item or Category you want to track.
