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Enable a command for this button. See the following table for the different functions available.
Items, Course, Discount
Course
Enable the course # which this order is to be. Course 1 to 9.
NOTE: This option is available only if you also enable the Compilation option in Point of Sale Control / Revenue Center / Options / Options / Kitchen.
Discount
Enable a discount.
Item
Enable an Item.
Item Class
Select an Item Class.
Mode
Enable the Mode you wish to switch the current order to.
NOTE: Usage field changes to mode when Field type is Mode.
Preferential Screen
Enable the preferential screen that will be called.
Variable List
Enable the variable list that will be called.
Main Commands, Commands List
Cash Payment
Enter the $ amount.
Command List
Enable the CMD list.
Media Select
Enable one of your payment media types.
Item Commands
Next Dollar
Enter the dollar "slice" that Maitre'D will use to calculate change.
Ex. Next .50 cents, $1.00, $5.00.
Upsize
Enable the number of the upsize, between 1 & 10.
Other Commands
External Command
Enable the external application you defined on the workstations. For example, if you would like to have access to Windows Calculator, define it as ExtCmd1 in the POS.INI of your workstations. Then select External Command #1 from the drop-down list.
NOTE: By default, while the other application is running, the workstation is disabled and cannot send orders to shared printers. Also, beware of the fact that some external program could enter in conflict with the Maitre'D program.
Food Runner
If a value between 1 and 3 is entered in this field, the button becomes a display area to show the last, second to last or third to last order.
NOTE: If the value is set to 0, the button only brings up the food runner screen without waiting for the default delay. To specify the amount of text displayed before a More button appears within the Food Runner area, add the following configuration key & value in the Miscellaneous section of the BO.ini file under the C:\Posera\MaitreD\Data directory: FoodRunnerLineNumber=x where x is the number of lines.
Add | Reorder | This command button increases the quantity of the highlighted item(s) and allows to order items that were ordered previously. |
Alternate | Regular | This command button allows to switch between the regular and compiled Order screen. This is useful to verify a compiled order before sending it to the kitchen. - Touch the Regular button to display the items on separate lines, in the same sequence they were chosen. - Touch the Alternate button to compile identical items on the same line. NOTE: The Alternate Order Screen option must be enabled in Point of Sale Control / Employees / Configuration / Order |
A/R Customer Name On Kitchen Chit | This command button allows selecting an Account Receivable from the A/R list, to display the Customer Name on the Order Screen and order chit. |
Assign Name To Table | This command button allows the barman to assign table name to an already opened table. |
Balance The Bar Interface | This command button allows the servers to balance the bar interface reading with MaitreD. At the end of the shift, the bartender can ask to balance the bar interface. Maitre'D verifies what has been ordered and what has been poured from the bar dispenser, and adds into the order screen the difference between both applications. Then it is just a matter of closing that check to have the Maitre'D and the Azbar systems equal. |
Break-In | This command button allows the servers to push On The Fly orders to the first column of the CVM. For example, an employee can use this button if a drive thru customer decides to add a dessert when being handed the original order. |
Cash Payment | This command button allows to enter the amount of the preset cash button. Ex. $10, $20 etc. |
Check Redistribution | This command button allows the servers to redistribute the check amounts among customers at their tables. For example, if a check was originally printed with all customers on one check, and the customers decide to split the check, the server is able to print as many checks as the table requests. The REDISTRIBUTION button does not appear unless the check has been printed once. |
Clear Fast Order | This Command button allows to remove an entry from the Quantity Keyboard. |
Client Adjustment | This command button allows the employees to adjust the total count of their customers. NOTE: This manual modification is only reflected on the employee readings on the workstation and the Sales Consolidated report in the report center. |
Close | This command button sends the order to the shared printer(s), prints the guest check, then prompts for the media type for payment and validates payment. This function can produce a closed check receipt. |
Close All Trays | This command button allows a cafeterias fast-food employee to display a compiler screen with the detail of more than one customer, and settle all current trays to Cash simply by hitting the OK button. |
Combo Screen Suggestion | This displays the different possible combo detected with the sales items selected so far in an order. NOTE: You also need to enable both the Use Combo and Use Suggestion Screen options in Employees / Configuration / Order / Combo Meal. |
Compiled | This command button allows to display the current order in compilation mode. This speeds up fast-food service, giving the food runner a summary of current orders to prepare. |
Count Customer | This command button allows including or excluding a guest from the client count in the reports. This is useful when a customer comes back to order a dessert, for example. NOTE: The No Customer Count option of P.O.S. Control / Employees / Configuration / Order disables this button for Table Zero (0). |
Count Item | This command area displays the number of items ordered by the current customer. |
Course | This command button allows employees to specify how the items on the order correspond to courses of the meal. For example, a customer could choose to have an appetizer before the main entree arrives or with the main entree. NOTE: This option is available only if the Compilation option is enabled in P.O.S. Control / Revenue Center / Options / Options / Kitchen. |
Credit Card Number Entry | This command button allows the employee to store a credit card number. This function is used to start tabs, for example, without actually authorizing the credit card for a specific dollar amount through the Credit Card Authorization function. |
Delivery Credit | This command button allows to give customers a credit that may be applied on their next delivery. The credit applied to a customer will be treated as a discount for the next time the customer calls to place an order. The Delivery module must be installed on the system to use this option, and a Credit promotion must be defined in P.O.S. Control / Payments / Promotion. |
Delivery Customer Selection | This command button allows to go back to the Delivery customer information screen from the order screen. The Delivery module must be installed on the system to use it. |
Delivery History | This command button allows to have access to the delivery time of the last five orders of the customers. The Delivery module must be installed on the system to use this command. The historical field and the With Driver option in the Delivery / View / Option must be enabled. |
Delivery Last Order Recall | This command button allows to recall the details of the last order that the customer has placed for the restaurant. The Delivery module must be installed on the system to use this command, and the Last Order option in the Delivery / View / Options must be enabled. |
Delivery Order Time | This displays the current order time on which the delivery guaranty applies. |
Delivery Pre-Order Recall | This command button allows to manually recall a pre-order already entered for this customer. The Delivery module must be install on the system to use this command |
Delivery Warranty | This displays the time in minutes given to the delivery warranty). |
Delivery | Pickup List | This command button allows employees with a first regular Delivery function With Driver and a second one with Pick Up Mode to switch an order from one function to the other after it has been sent. NOTE: You should add this button to the CMD List of a third function. |
Delivery | Pickup Switch | This command button allows employees with a first regular Delivery function and a second one with Pick Up Mode to switch a current order from one function to the other before sending it. NOTE: You should add this button on the CMD List of both functions. |
Display Customer Count | This displays how many guests were included in the order to help employees verify they did not forget any member of a group. |
Display Recipe | This command button allows employees to display and print recipes of sales items that have been selected on the touchscreen. New bartenders can use this option to help them prepare drinks. |
Do Combo | This command button allows to find all available combos and give the best possible deal once all items have been selected and the customer is ready to pay. NOTE: If you refuse the detected combo the first time, you can use this button again. You also need to enable both the Use Combo and Multiple Combo Choice options in P.O.S. Control / Employees / Configuration / Order / Combo Meal |
Employee Function | This command button allows to access the employees Function Screen directly from the order screen. |
Exit | Clear | This command button has 2 functions:
Once an item is selected, the word EXIT is replaced with CLEAR. The CLEAR button is used to cancel the items registered.
When no items are being selected, this command button allows to exit from the table order screen |
External Command | This command button allows to start an external application. NOTE: By default, while the other application is running, the workstation is disabled and can not send orders to shared printers. |
Fire | This command button allows to manually fire the order. |
Frequent Diner Selection | This command button allows to associate a frequent diner customer with an order at anytime during the transaction. |
Go Client | This command button allows to go directly to another client on the same table faster then touching the Next or Previous button multiple times. |
General Message | This displays the same 5 lines message as seen on the Login screen. |
Hold | This command button allows to manually put a hold on the order. |
Item Availability | This command button allows to make selected items available or not. |
Item Property | This command button allows to change the prices or description of sales items. If the item has its own button on the preferential screen, and also to change the button description, or the item the button points to. |
Item Recipes | This command button allows to select a sales item to display and print its recipe. |
Item Waste | This command button allows to declare the lost of a sales item. |
Less | Void | This command button has 2 functions. If the item highlighted has not been sent, this button is called LESS and decreases the quantity of items (if more than one item is selected), or to cancel the item (if only one is selected).
If the item highlighted has already been ordered, then the button is will display VOID and is used clear items that were previously ordered. NOTE: Depending on your access level, it is possible you might not have access to this function. |
Manual Bar Code | This command button allows the employees to manually enter bar codes. |
Mode Description | This displays the mode currently in effect. |
Next Client | This command button allows to move the customer indicator forward one number from the currently displayed customer. |
Next Dollar | This command button works the same as the close button but allows to enter the next closest dollar amount when settling checks. Ex. Next $1 could be used if the check total is $5.39 and the guest tenders $6.00. MaitreD, will calculate the change as .61 cents. |
No Sale | This command button allows to open the drawer |
Ord by Bar Controller | Ord by POS | This command is used to toggle between Order on pour mode and regular order mode. To be used only with bar controller devices. |
Order Time | Price | This command button has 2 functions.
The ORDER TIME button displays the time the items were sent to the kitchen.
The PRICE button reverts back to displaying the price of the items. |
Park Table | This command button allows dining room employees to keep items currently selected but yet to be ordered so that they can leave the workstation and come back later without having to re-enter all those selections again. When that employee then accesses any Point Of Sales, the parked table is automatically offered, and the kept items are displayed, as if the employee had not left the workstation. New items can then be added and ordered at the same time as the kept items. NOTE: Also enable the Park Table option in Point of Sale Control / Employees / Configuration / Order. On the Floor Plan and Table Verification screens, a parked table will be noted with an "H", for Held. An employee can only park one table at a time. |
PLU (Order By PLU Number) | This command button allows servers to order sales items by the item numbers. This number is not the PLU number, but the sales item number. The sales item number is displayed as the ITEM # in the top of the screen in Revenue center / Sales Items / Items Setup. The sales item number may be different from the PLU number. |
Preferential Screen Description | This displays the name of the current screen. |
Preferential Screen Selection | This command button calls another screen. For example, the BAR screens. As soon as the server will make a selection on this screen, the original screen will be brought back. |
Previous Client | This command button allows to move the customer indicator back one number from the current displayed customer number. |
Price Override | This command button allows the servers to change the price of the item(s) being ordered. (The price change will affect the current order only). |
This command button sends the order to the shared printer(s), and prints the guest check. |
Print Current Customer | Select this command button to print the check for a single guest without going through the check distribution process and pressing the Next button for all guests who are not ready to leave. NOTE: Also enable the Print Current Customer option in Point of Sale Control / Employees / Configuration / Invoice |
Print Last Check | Enable this command button to print the last Table # check. You must use the SEND button on the touchscreen to send the order to shared printers. If you have printed the check, you will not be able to print the check again using the PRINT LAST CHECK button. |
Punch Clock | This command button allows to access the employees Punch Clock Functions directly from the order screen. |
Quantity Selection | This command button allows the employees to use the QUANTITY button to enter multiple orders of the same sales items. |
Reading | This command button allows accessing the employees Reading directly from the order screen. |
Remark On Request | This command button allows the servers to enter Remarks. In Configurations by revenue centers Options you can program the number of lines for remarks, fill the Number of Lines field. If you do not want remarks to be printed on the guest check, clear the On Check field. You can choose whether or not remarks should print on the guest check, but if you are using remarks they will be printed in the kitchen. Remarks are useful for advising the kitchen that the customer is in a hurry or to personalize a message on the guest check, such as " Happy Birthday Joe! ". |
Re-Order Last Round | This command button allows the employees to reorder items that have been already ordered. For example, the customers at a table X ordered 1 order of Nachos and 2 Bud Lights. Suppose that 30 minutes later, the customers at that same table wanted another order of Nachos and 2 Bud Lights. The ROUND button would allow an employee to order these same items again with fewer button strokes. To enable this option, the Round option under the Revenue Centers / Options, must be enabled. |
Revenue Center Switch | This command button allows to change the revenue center for the current order, even for items already ordered. NOTE: Enable the Show Selection option in Point of Sale Control / Employees / Employees / Access and give access to at least two revenue centers. Also enable the Change Revenue Center option in Point of Sale Control / Employees / Configuration / Order / Command. |
Send | This command button sends the order to the shared printer(s). |
Set Number Of Customers | This command button allows employees to enter the number of customers at each table. This option allows to change the number of customers originally entered. For example you originally had 1 customer at a table, and a second guest decides to join the table. |
Skip Order Detail On Check | If you enable this option, you will be able to enter a description that will replace the detail of the check when printing it. |
Split Check | This command button allows the employees to split previously printed check into 2 separate checks with amounts that is specified. |
Split Item | This command button allows to divide the cost of sales items between two or more customers. NOTE: only items from that have been already sent to the preparation areas may be split. |
Status | This command button allows to display the status screen. The status screen offers tools to transfer items from one customer to another. |
Substitution List | This command button allows to display the different upsizes available for the sales items selected. The employee can then touch a particular upsize to select it. |
Table | This command button allows to go directly to another table to place an order. As soon as the order is entered and the button is selected, the system will display a button pad and ask for your other table number. When entered, the order will go to the preparation areas, ( same as if you touched the send button) |
Takeover | Release | This command button has 2 functions. The TAKEOVER button allows a manager to quickly takeover another employee's table. The RELEASE button returns the table to the original employee. |
Undo Combo | This command button allows to remove the currently selected combo and replace it with the components at full price. The Do Combo command button can then be used to apply another one and give the best possible deal once all items have been selected and the customer is ready to pay. |
Upsize | This command button allows to Upsize sales items in up to 10 different formats. On the preferential screen, setup a button for the base sales item. In Point of Sale Control / Revenue Center / Item Setup / Links, in the base sales item, select other upsized sales items to replace it when selected in combination with the upsize buttons. NOTE: If the Special Menu Printout options are also both enabled in Point of Sale Control / View / Options / Check and Printing, one can upsize an item ordered previously. The original item is voided, and the upsized item is ordered, without reporting this void anywhere, and even if the employee is not allowed to perform voids, so be careful not to supply any Upsize that is in fact a Downsize, as this could open the door to fraud. |
Void Check | This button allows the employees to void checks after the orders have been sent or to the kitchen, but before they have closed the checks. Employees can use the VOID CHECK button to void all items off the check. It is much easier than using the VOID button, which only voids specific highlighted items. |
Void Order | This command button allows employees to create negative checks. Employees use negative checks to perform refund on a closed check. You are not actually voiding a specific check, but creating a new check number that has the items to be voided (entered negatively). This check offsets the check that was rung incorrectly. |
Waiter
| This command button (bar server interrupt) allows to switch from one bar server order screen to another during the order process. |
Waste Sale Item | This command button allows employees to remove a sales item that will appear on a waste item report for sites that do not use the inventory module. This is useful to differentiate voided items that were put back in stock or never taken from stock from wasted items that were thrown out. NOTE: The original item is voided, without reporting this void anywhere, and even if the employee is not allowed to perform voids, so be careful to reserve this function to the manager's screen access only. |
Enable a function for this button. See the following table for the different functions available for different buttons.
Type | List of available commands per type |
Items, Course, Discount | Course, Discount, Item, Item Class, Mode, Mode description, Preferential screen, Preferential screen description, Revenue center description, Revenue center, Revenue center switch, Variable list. |
Main Commands, Command List | Cash payment, Close, Command list, Exit | Clear, Go client, Media Select, Print, Punch clock, Reading, Send, Table, Waiter. |
Items Commands | Add | Reorder, Client adjustment, Display recipe, Item Availability, Item property, Item Recipes, Item Waste, Less | Void, Manual bar code, Next dollar, Order time | Price, PLU (Order by PLU number), Price override, Quantity selection, Re-order last round, Set number of customers, Split item, Upsize, Void order. |
Check Commands | Check redistribution, Credit card number entry, Do Combo, Print Current Customer, Skip order detail on check, Split check, Undo Combo, Void check, Waste Sale Item. |
Delivery Commands | Delivery credit, Delivery customer selection, Delivery history, Delivery last order recall, Delivery order time, Delivery pre-order recall, Delivery warranty. |
Scroll Commands | Next client, Next preferential screen, Previous client, Previous preferential screen, Scroll order down, Scroll order up. |
Other Commands | Alternate | Regular, A/R customer name on kitchen chit, Assign name to table, Balance the bar interface, Break-In, Close all trays, Clear fast order, Combo Screen Suggestion, Compiled, Count Customer, Count Item, Display Customer Count, Delivery | Pickup List, Delivery | Pickup Switch, Display the current time, Employee function, External command, Fire, Food runner, Frequent Diner Selection, General Message, Hold, No sale, Ord by Bar Controller | Ord by POS, Park Table, Preferential screen selection, Print last check, Remark on request, Status, Substitution List, Takeover | Release, Transaction timer. |
All Commands | To have the list of all available commands. |
This section explains how to create weighted modifiers that will then be linked to a sales item. A modifier can be:
An item that automatically comes with another item. In many cases the customer can choose the modifier, such as pasta salad or French fries.
A specification that the customer makes on the order, such as medium or rare for a steak.
A weighted modifier allows to deal with included food items of varying values.
Define the contents of your preferential screens.
The Screen Layout setup function allows to customize the screen structure to your specific operation needs.
Enter the sales items you want to go on your variable lists.
In order to provide ordering flexibility, Maitre'D allows to assign lists of items to buttons on preferential screens. The purpose of variable lists is to:
Save space on the preferential screen.
Access similar items using a single button.
For example, you could set up a list called " Favorite desserts ", and a list of popular desserts would appear whenever a server selected that list.
The Macro List Setup option allows to add a sequence of commands on a single button of the Order Screen. This is useful for often-used button combinations, or to force procedures on the workstations.
The CMD List Setup option allows to add command buttons you want to have linked to your CMD list.
Mandatory Divisions force servers to choose included items when necessary. They are configured by revenue center, so different revenue centers can have different mandatory divisions.
This section explains how to create weighted modifiers that will then be linked to a sales item.
A modifier can be:
An item that automatically comes with another item. In many cases the customer can choose the modifier, such as pasta salad or French fries.
A specification that the customer makes on the order, such as medium or rare for a steak.
An example of how you might use weighted modifier, suppose there is a choice of 2 free condiments out of list of 3 available with a Pizza.
Pepperoni, worth $1.00, has a weight of 1.
Green pepper, worth $1.00, has a weight of 1.
Shrimp, worth $2.00, has a weight of 2 because it is worth twice as much as other condiments.
In this situation, 1 shrimp has the same value as 1 pepperoni + 1 green pepper. A weighted modifier allows to note this equality between included food items of varying values. From the POS Control/Screens menu, select Weighted Modifier. Select the appropriate revenue center. The Weighted Modifiers screen displays.
Assign the weighted sales items to a variable list, and program the weighted modifier sales items with a function of REMARK AND WEIGHT OF 1. If the weight is equal to zero, this item will not be counted in the free modifiers.
Reminder: All modifiers must be in a variable list and linked to a division.
Program the weighted modifier.
Enable the number of weighted modifier you wish to use.
Give the weighted modifier a description.
Enable the preferential preset screen you wish to use.
Preferential Preset Screen
A listing of the preferential preset buttons available for the chosen preferential preset screen.
NOTE: If you wish to create a WM using Preferential preset Screen, program the PP screen first.
Enable the Preferential Preset button to call.
Enable minimum, maximum, and free.
Assign the weighted modifier and a weight of one to the MAIN/REVENUE
Description
Type in a name for this modifier list.
Preferential
Enable one of the previously set preferential screens from which the server chooses a preferential preset button for selection in the next field of entry.
Key
Enable the button on the workstation screen who displays the modifiers when this sales item is selected.
Minimum
Type in the mandatory number of modifier item(s) that a server must select for this sales item.
Maximum
Type in the maximum number of modifier item(s) that a server can select for this sales item.
Free
Type in the maximum item weight for this modifier before the system will start to charge a price.
NOTE: The following example is provided to explain the proper settings for the " Free " field. For a sales item (such as a steak dinner), assume that a customer has a choice of either two side orders (such as vegetables) or a baked potato as the modifier. You could set the " Minimum " fields to 1 for this modifier because the server should choose at least one vegetable or the baked potato.
The " Free " field would be set to 2 because the item weight for each vegetable is one (2x1=2), and the item weight for the baked potato is two. The server can not exceed this maximum weight for free modifiers when choosing modifiers. Therefore, two vegetables or one baked potato may be selected, but if one vegetable and one baked potato are selected (1+2=3, which exceeds the maximum value of 2). The second modifiers price is no longer $0.00, and the customer is charged for the modifier.
Icon
Select the Icon you wish to be displayed.
Fit to size
Select this option for the icon to use the whole key space.
NOTE: When a key is configured but wish to move it to a different key on the grid, you can drag and drop using the left button of your mouse. Example, select the key you wish to move, then press and keep down the left button of your mouse and drag over the grid and drop (let go of the button) when you reach the wanted area. Once that procedure is done, you are ready to use the key from a different location.
Format
Description
Enter the key description that will be displayed on the command key. You must have a description to display the key.
Font
Enable the font pattern you want to use for this command key. To know about the fonts available, please refer to the POS screen designer available from the Posera web site.
Wrap text
Enable this to use the two lines available for the key. Use a space character to separate the first to the second line description.
NOTE :A maximum of 20 characters can be displayed on a command key.
Alignment
Bottom align
Enable this to display the key description from the bottom side of the key.
NOTE: If disabled, center alignment is used.
Left align
Enable this to display the key description from the left side of the key.
NOTE: If disabled, center alignment is used.
Top align
Enable this to display the key description from the topside of the key.
NOTE: If disabled, center alignment is used.
The Preferential Screen Setup option from the Screen menu allows to define the scrolling command area (SCA) of your preferential screen. Preferential screens are custom view pages of your revenue center.
The Order Screen is composed of 3 areas
A scrolling command area. A fixed command area. A scrolling history area.
We use the notion of grid to partition areas; a regular device uses a grid of 8x12 cells, while a small device will use a grid of 3x10 or 3x9 cells (need to be determined at usage). Area size will snap to these grids. Scrolling uses page-flipping notion only. Scrolling supports bi-directional flipping, or unidirectional flipping with rollover. The grid is just a general button layout helper. Buttons are allowed to not snap to this grid.
This area corresponds to the actual preferential screen notion. While the area as a fixed size, the number of buttons in this area is variable. The size of buttons will be adjusted to fit the complete area. Actually on a regular device there is a maximum of 50 buttons, on a small size device there is approximately 30 buttons (will need to be estimated at usage). Buttons have the possibility to expand to left, bottom or both. When a button expands to a direction, it will take over the area of the neighborhood button, which will be hidden.
These buttons can trigger orders or commands (same as the fixed command area).
Command to scroll this area can be contains in the SCA or in the FCA.
The SCA works with the FCA to compute his size. If a complete row of the FCA is hidden, the SCA will take over this area.
Contrary to the SCA, the buttons in this area have a fixed size. The only modification that is allowed is Right expand and Bottom expand. Other than that, they can only be displayed as shown. From the user's perspective, the number of buttons will also vary.
These buttons can trigger orders or commands (same as FCA).
We can estimate roughly 32 buttons for a regular device and 12 buttons for a small device.
This area can be sub-divided into 4 areas:
The header
The history order list
The footer
The fast quantity buttons
Only the order list is scrollable by page flipping. It contains the order information for the current table; orders already sent to the kitchen are displayed distinctly from new orders. The headers and footers contain information for the current table like the table number, the card, delivery time, actual total, and so on&
The size of the SHA will depend of the FCA. If a complete row of FCA is hidden, the SHA will take over this area. We will need about 2 lines for the header and 1 for the footer, the number of lines of the order list will vary to fit the rest of the SHA Command to scroll. This area can be contained within the SCA or in the FCA.
On small devices we will provide functionality to temporarily take over the full screen to see a long list of orders. Regular devices will provide the functionality to temporarily display previous order for food runners.
The SHA is also responsible to create the fast quantity buttons (if needed).
All buttons in these areas can trigger the same set of commands. These commands will be rich and easily modifiable.
A command can trigger a direct action, or display a list of commands.
The available commands can be:
All commands existing in the actual preferential screen (items, lists, preferential, screen, modifier, payment, and son on&).
All commands existing in the current order screen (print, up, down, send, close, and so on&).
All commands in the CMD button.
A list of previous mentioned commands.
Also the appearance of each button must be set individually like in the actual preferential screen. The user can change colors, fonts, bitmaps and icons.
All configurations for SCA and FCA are done on the Back-Office using a user-friendly graphical representation of the order screen as it appears on the POS. Because we want to make the process easy for the end user, and because the SCA and FCA correspond to two different concepts, the setup of SCA and FCA is separated. Small and Regular devices must be integrated as seamless as possible in the system. Only one set of SCA/FCA exists, and the system switches automatically for the end-user, depending on the device. So the detail of FCA/SCA is different between small and regular devices but the list of SCA/FCA is the same.
The Preferential Screen Setup option from the Screens menu allows to define the scrolling command area (SCA) of your preferential screen. Preferential screens are custom view pages of your revenue center.
From the grid, under the Scrolling Command Area (SCA), select the button you want to modify and click on the "Modify" button. You can also double click on the button to access the properties.
Click this button to enter the preferential screen description and dimensions.
When the Next button is used to reach next page of command buttons, select this button to go back to the previous section of command buttons.
If the number of buttons defined is greater then the number of buttons displayed, select this button to reach the next buttons.
Small
Enable this option to display the small device (hand held) preferential screen.
Click the Wizard button to automatically create preferential screen buttons from an existing variable list.
Click this button to copy the current standard preferential screen to the small preferential screen.
Click the Cancel button to discard changes and exit.
Click the Close button to save changes and exit.
Screen
Screen setup
Description
Enter description for this preferential screen.
Screen type
Select from the list, the pre-defined screen size for the preferential screen or select custom to enter other dimension you need.
Screen dimension
Number of rows
Enter the number of row you want to have for the selected screen.
Number of columns
Enter the number of column you want to use for the selected screen.
NOTE: Your custom screen must valid the following formula to be accepted.
(Nbr of column + 1) * Nbr of row =< 50 and Nbr of column * (Nbr of row +1) =< 50
Preferential Screen Wizard
Click the Wizard button to access the Preferential Screen Wizard.
Variable List
From the drop-down list, select the variable list that will be used to automatically generate buttons on the preferential screen.
Copy to Small
Click the Copy to Small button to copy the current standard preferential screen to the small preferential screen.
NOTE: If a small screen already exists, it will be overwritten and the old small screen will be lost.
The Preferential Screen Setup option from the Screens menu allows to define the scrolling command area (SCA) of your preferential screen. Preferential screens are custom view pages of your revenue center.
From the grid, under the Scrolling Command Area (SCA), select the button you want to modify and click on the "Modify" button. You can also double click on the button to access the properties.
Command Setup
Command
Type
The commands are grouped under seven different types. Select the appropriate type to reach the desired command for this button.
Click to view the full Type List
Command
Select the command you want to apply to this button. Please refer to the following tables for the list of available commands.
Click to view the full Command List
Usage
Select a function for this button. See the following table for the different functions available for different buttons.
Click to view the full Usage List
Revenue Center
If you have selected an item, a mode, a preferential screen or a variable list in the Command field, you are able to call a screen from another revenue center.
Sorted
This option becomes available when commands like Variable list or Command list are selected from the Command drop-down list. Enable this option to sort the list according to the options selected in the variable list (Alphabetically, by priority or by external code) or command list (Alphabetically). If this option is disabled, the list will not be sorted. In the case of Variable list, this allows for custom button layouts to be created in variable list setup. For Command lists, this allows the commands to be displayed in the order they were set in the command list.
Fixed list
This option becomes available when commands like Variable list, Command list or Preferential screen are selected from the Command drop-down list. Enable this option to force the list to remain on the screen and allow multiple items to be ordered from it. Disabling this option will cause the list to close immediately after selecting one single item.
Items, Course, Discount
Course
This command button allows to specify the course of the meal the sales items are associated with. Here on our screen it indicates course#1, 2 or 3. The course number entered prints at the top of the remote chit followed by the items ordered. For example, a customer could choose to have an appetizer before the main entree arrives or with the main entree.
NOTE: This option is available only if the Compilation option is enabled in Point of Sale Control / Revenue Center / Options / Options / Kitchen.
Discount
This command button links a discount that uses Gross Sales as discount categories.
Item
This command button links preset buttons for specific items.
Item Class
This command button allows to link an item class. Item Classes allow to build a list that contains several items, and they can be listed in any order you desire.
NOTE: If an Item Class is already defined within a Screen, when you link a new Sales Item to that Item Class, this Sales Item is automatically included in this button.
Mode
This command button allows to change the current mode on your workstation. After touching this button, you are prompted to select the mode you wish to use. After selecting the mode, the preferential screen for that mode displays, prompting to select an order entry sales item for the mode selected.
Mode Description
This command displays the mode currently in effect for that order.
Preferential Screen
This command button calls another screen. For example, the BAR screens. As soon as the server will make a selection on this screen, the original screen will be brought back.
Preferential Screen Description
This command displays the name of the preferential screen currently in effect.
Revenue Center Description
This command displays the name of the revenue center currently in effect.
Revenue Center Selection
This command button allows to change the revenue center for the current order. After touching this button, you are prompted to select the revenue center you wish to use. After selecting the revenue center, the preferential screen for that revenue center displays, prompting to select an order entry sales item for the revenue center selected.
Revenue Center Switch
This command button allows to change the revenue center for the current order, even for items already ordered.
NOTE: Enable the Show Selection option in Point of Sale Control / Employees / Employees / Access and give access to at least two revenue centers. Also enable the Change Revenue Center option in Point of Sale Control / Employees / Configuration / Order / Command.
Variable List
This command button allows to link a variable list. Variable Lists allow to build a list that contains several items, and they can be listed in any order you desire.
Main Commands, Commands List
Cash Payment
This command button allows to enter the amount of the preset cash button. Ex. $10, $20 etc.
Close
This button allows to select the media type for payment and validates payment. If needed, it also orders newly entered sales items, and allows to print the customer check. This command can also produce a closed check receipt.
Command List
This command button allows displaying the special commands list screen.
Exit | Clear
The EXIT button allows to exit from the Order Screen if no new sales items have been entered on the order. The CLEAR button allows to cancel all sales items newly entered on the order.
Go Client
This command button allows to go directly to another client on the same table faster then touching the Next or Previous button multiple times.
Media Select
This command button allows to select one of your frequently used payment media types.
This command button allows to print the customer check, with of without discounts. If needed, it also orders newly entered sales items.
Punch Clock
This command button allows to access the employees Punch Clock Functions directly from the order screen.
Reading
This command button allows accessing the employees Reading directly from the order screen.
Send
This command button sends the order to the shared printer(s).
Table
This command button allows to go directly to another table to place an order. As soon as the order is entered and the button is selected, the system will display a button pad and ask for your other table number.
Waiter
This command button (bar server interrupt) allows to switch from one bar server Order Screen to another during the order process.
Item Commands
Add | Reorder
The ADD button increases the quantity of a sales item. You have to first highlight the sales item in the Customer Order area, and then select the ADD button. If you highlight a sales item that was ordered previously, the REORDER button allows to reorder the same sales item.
Client Adjustment
This command button allows the employees to adjust the total count of their customers.
NOTE: This manual modification is only reflected on the employee readings on the workstation and the Sales Consolidated report in the report center.
Display Recipe
This command button allows to display and print recipes of sales items that have been selected on the touchscreen. New bartenders can use this option to help them prepare drinks.
Item Availability
This command button allows to make selected items available or not.
Item Property
This command button allows to change the prices or description of sales items. If the item has its own button on the preferential screen, you can also change the button description. Or the item the button points to.
Item Recipes
This command button allows to select a sales item to display and print its recipe.
Item Waste
This command button allows to declare the lost of a sales item.
Less | Void
The LESS button decreases the quantity of a sales item about to be ordered if you have more then 1 item on the same line, or cancels the item if only 1 is on that line. You have to first highlight the sales item in the Customer Order area, and then select the LESS button. If you highlight sales items that were ordered previously, the VOID button allows to remove the sales items.
NOTE: You might not have access to these functions with your access level.
Manual Bar Code
This command button allows the employees to manually enter bar codes.
Next Dollar
This command button works the same as the close button but allows to enter the next closest dollar amount when settling checks. Ex. Next $1 could be used if the check total is $5.39 and the guest tenders $6.00. MaitreD, will calculate the change as .61 cents.
Order Time | Price
This command button has 2 functions:
The ORDER TIME button allows the servers to display the time the order was sent to the kitchen. The PRICE button reverts back to displaying the price of the items
PLU (Order By PLU Number)
This command button allows servers to order sales items by the item numbers. This number is not the PLU number, but the sales item number. The sales item number is displayed as the ITEM # in the top of the screen in Revenue Center / Sales Items / Items Setup. The sales item number may be different from the PLU number
Price Override
This command button allows the servers to change the price of the item(s) being ordered. (The price change will affect the current order only).
Quantity Selection
This command button allows to enter multiple quantities of the same sales items.
Re-Order Last Round
This command button allows the employees to reorder items that have been already ordered. For example, the customers at a table X ordered 1 order of Nachos and 2 Bud Lights. Suppose that 30 minutes later, the customers at that same table wanted another order of Nachos and 2 Bud Lights. The ROUND button would allow an employee to order these same items again with fewer button strokes. To enable this option, the Round option under the Revenue Centers / Options, must be enabled.
Set Number Of Customers
This command button allows employees to enter the number of customers at each table. This option allows to change the number of customers originally entered. For example you originally have 1 customer at a table, and a second guest decides to join the table.
Split Item
This button allows to divide the cost of sales items that have already been sent to the kitchen between two or more customers.
Upsize
This command button allows to Upsize sales items in up to 10 different formats. On the preferential screen, setup a button for the base sales item. In Point of Sale Control / Revenue Center / Item Setup / Links, in the base sales item, select other upsized sales items to replace it when selected in combination with the upsize buttons.
NOTE: If the Special Menu Printout options are also both enabled in Point of Sale Control / View / Options / Check and Printing, one can upsize an item ordered previously. The original item is voided, and the upsized item is ordered, without reporting this void anywhere, and even if the employee is not allowed to perform voids, so be careful not to supply any Upsize that is in fact a Downsize, as this could open the door to fraud.
Void Order
This command button allows employees to create negative checks. Employees use negative checks to perform refund on a closed check. You are not actually voiding a specific check, but creating a new check number that has the items to be voided (entered negatively). This check offsets the check that was ring incorrectly.
Check Commands
Bar Tab
This command button allows the employee to open a bar tab.
NOTE: This functionality requires an EFT solution which supports this feature.
Check Redistribution
This command button allows to redistribute the check amounts among customers at their tables.
NOTE: This button does not appear unless the check has been printed once.
Credit Card Number Entry
This command button allows the employee to store a credit card number. This function is used to start tabs, for example, without actually authorizing the credit card for a specific dollar amount through the Credit Card Authorization function.
Do Combo
This command button allows to find all available combos and give the best possible deal once all items have been selected and the customer is ready to pay.
NOTE: If you refuse the detected combo the first time, you can use this button again. You also need to enable both the Use Combo and Multiple Combo Choice options in Point of Sale Control / Employees / Configuration / Order / Combo Meal
Print Current Customer
Select this command button to print the check for a single guest without going through the check distribution process and pressing the Next button for all guests who are not ready to leave.
NOTE: Also enable the Print Current Customer option in Point of Sale Control / Employees / Configuration / Invoice
Skip Order Detail On Check
If you enable this option, you will be able to enter a description that will replace the detail of the check when printing it.
Split Check
This command button allows the employees to split previously printed check into many separate checks with amounts that is specified.
Undo Combo
This command button allows to remove the currently selected combo and replace it with the components at full price. The Do Combo command button can then be used to apply another one and give the best possible deal once all items have been selected and the customer is ready to pay.
Void Check
This button allows the employees to void checks after the orders have been sent or to the kitchen, but before they have closed the checks. Employees can use the VOID CHECK button to void all items off the check. It is much easier than using the VOID button, which only voids specific highlighted items.
Waste Sale Item
This button allows employees to remove a sales item that will appear on a waste item report for sites that do not use the inventory module. This is useful to differentiate voided items that were put back in stock or never taken from stock from wasted items that were thrown out.
NOTE: The original item is voided, without reporting this void anywhere, and even if the employee is not allowed to perform voids, so be careful to reserve this function to the manager's screen access only.
Delivery Commands
Delivery Credit
This command button allows to give customers a credit that may be applied on their next delivery. The credit applied to a customer will be treated as a discount for the next time the customer calls to place an order. The Delivery module must be installed on the system to use this option, and you must define a Credit promotion in Point of Sale Control / Payments / Promotion.
Delivery Customer Selection
This command button allows to go back to the Delivery customer information screen from the Order Screen. The Delivery module must be installed on the system to use it.
Delivery History
This command button allows to have access to the delivery time of the last five orders of the customers. The Delivery module must be installed on the system to use this command. The historical field and the With Driver option in the Delivery / View / Option must be enabled.
Delivery Last Order Recall
This command button allows to recall the details of the last order that the customer has placed for the restaurant. The Delivery module must be installed on the system to use this command, and the Last Order option in the Delivery / View / Options must be enabled.
Delivery Order Time
This displays the current order time on which the delivery guaranty applies to.
Delivery Pre-Order Recall
This command button allows to manually recall a pre-order already entered for this customer. The Delivery module must be install on the system to use this command
Delivery Warranty
This displays the time in minutes given for the delivery warranty.
Scroll Commands
Next Client
This command button allows to move the customer indicator forward one number from the currently displayed customer.
Next Preferential Screen
This command button allows to see the next section of your preferential screen, depending of your configuration.
Previous Client
This command button allows to move the customer indicator back one number from the current displayed customer number.
Previous Preferential Screen
This command button allows to go back to the previous section of your preferential screen, depending of your configuration.
Scroll Order Down
This command button allows to scroll down to the next screen of items if you have more than a full Customer Order screen.
Scroll Order Up
This command button allows to scroll up to the previous screen of items if you have more than a full Customer Order screen.
Other Commands
Alternate | Regular
This command button allows to switch between the regular and compiled Order screen. This is useful to verify a compiled order before sending it to the kitchen.
- Touch the Regular button to display the items on separate lines, in the same sequence they were chosen.
- Touch the Alternate button to compile identical items on the same line.
NOTE: The Alternate Order Screen option must be enabled in Point of Sale Control / Employees / Configuration / Order
A/R Customer Name On Kitchen Chit
This command button allows selecting an Account Receivable from the A/R list, to display the Customer Name on the Order Screen and order chit.
Assign Name To Table
This command button allows the barman to assign table name to an already opened table.
Balance The Bar Interface
This command button allows the servers to balance the bar interface reading with Maitre'D. At the end of the shift, the bartender can ask to balance the bar interface. Maitre'D verifies what has been ordered and what has been poured from the bar dispenser, and enters on the Order Screen the difference between both applications. Then it is just a matter of closing that check to have the Maitre'D and the Azbar systems equal.
Break-In
This command button allows the servers to push On The Fly orders to the first column of the CVM. For example, an employee can use this button if a drive thru customer decides to add a dessert when being handed the original order.
Clear Fast Order
This Command button allows to remove an entry from the Quantity Keyboard.
Close All Trays
This command button allows a cafeterias fast-food employee to display a compiled screen with the detail of more than one customer, and settle all current trays to Cash simply by hitting the OK button.
Combo Screen Suggestion
This displays the different possible combo detected with the sales items selected so far in an order.
NOTE: You also need to enable both the Use Combo and Use Suggestion Screen options in Employees / Configuration / Order / Combo Meal.
Compiled
This command button allows displaying the current order in compilation mode. This speeds up fast-food service, giving the food runner a summary of current orders to prepare.
Count Customer
This command button allows including or excluding a guest from the client count in the reports. This is useful when a customer comes back to order a dessert, for example.
NOTE: The No Customer Count option of Point of Sale Control / Employees / Configuration / Order disables this button for Table Zero (0).
Count Item
This command area displays the number of items ordered by the current customer.
Delivery | Pickup List
This command button allows employees with a first regular Delivery function With Driver and a second one with Pick Up Mode to switch an order from one function to the other after it has been sent.
NOTE: You should add this button to the screen of a third function.
Delivery | Pickup Switch
This command button allows employees with a first regular Delivery function and a second one with Pick Up Mode to switch a current order from one function to the other before sending it.
NOTE: You should add this button on the screen of both functions.
Display Customer Count
This displays how many guests were included in the order to help employees verify they did not forget any member of a group.
Display The Current Time
This displays the current time.
Employee Function
This command button allows to access the employees Function Screen directly from the order screen.
External Command
This command button allows to start an external application.
NOTE: By default, while the other application is running, the workstation is disabled and can not send orders to shared printers.
Fire
This command button allows to manually override the Hold countdown and send the order to the kitchen immediately.
Food Runner
This command button brings up the food runner screen right away without waiting for the default delay.
NOTE: If a value between 1 and 3 is entered in the usage field, the button also becomes a display area to show the last, second to last or third to last order.
Frequent Diner Selection
This command button allows to associate a frequent diner customer with an order at anytime during the transaction.
General Message
This displays the same 5 lines message as seen on the Login screen.
Hold
This command button allows to manually apply a Hold time before the order is fired to the kitchen. When you exit the table, the countdown will start and when it reaches 0, it will fire the order.
No Sale
This command button allows to open the cash drawer without a sale.
Ord by Bar Controller | Ord by POS
This command is used to toggle between Order on pour mode and regular order mode. To be used only with bar controller devices.
Park Table
This command button allows dining room employees to keep items currently selected but yet to be ordered so that they can leave the workstation and come back later without having to re-enter all those selections again. When that employee then accesses any Point Of Sales, the parked table is automatically offered, and the kept items are displayed, as if the employee had not left the workstation. New items can then be added and ordered at the same time as the kept items.
NOTE: Also enable the Park Table option in Point of Sale Control / Employees / Configuration / Order. On the Floor Plan and Table Verification screens, a parked table will be noted with an "H", for Held. An employee can only park one table at a time.
Preferential Screen Selection
This command button allows to select other preferential screens.
Print Last Check
Enable this command button to print the last Table # check. You must use the SEND button on the touchscreen to send the order to shared printers. If you have printed the check, you will not be able to print the check again using the PRINT LAST CHECK button.
Remark On Request
This command button allows the servers to enter Remarks. In Configurations by revenue centers Options you can program the number of lines for remarks, fill the Number of Lines field. If you do not want remarks to be printed on the guest check, clear the On Check field. You can choose whether or not remarks should print on the guest check, but if you are using remarks they will be printed in the kitchen. Remarks are useful for advising the kitchen that the customer is in a hurry or to personalize a message on the guest check, such as " Happy Birthday Joe! ".
Status
This command button allows to display the status screen, which offers tools to transfer sales items from one customer to another.
Substitution List
This command button allows to display the different upsizes available for the sales items selected. The employee can then touch a particular upsize to select it.
Takeover | Release
This command button has 2 functions.
The TAKEOVER button allows a manager to quickly takeover another employee's table. The RELEASE button returns the table to the original employee.
Transaction Timer
This displays how long it has been since this table was opened in table side service, or since the first item was selected in fast-food.
Screens Overview
Weight Modifiers
Command & Type List
Preferential Screen Setup
Screen Layout Setup
Variable list Setup
Macro/CMD List Setup Overview
Mandatory Divisions
Preferential Screen Setup
Screen Setup
Command Setup
Button Layout
Text Format
Icon Setup
Copy Preferential Screens
CMD Command List
Usage List
Command List
Type List
Button Layout
Button Appearance
Screen color
Choose an item from the list. To know about screen colors available, please refer to the POS Screen designer document available on Posera web site.
Graphic
Choose a graphic type from the list by clicking on the scroll button . To know about graphic type available, please refer to the POS Screen designer document available on the Posera web site.
3D Border
Enable this option to display a three dimensional border to the key.
Option
Bottom expand
Select this to expand the key size including the bottom key space. If there is no key available underneath it (you are editing a key from the last row), the field wont be available.
Right expand
Select this to expand the key size including the right key space. If there is not key available on the right (you are editing a key of the most right column), this field wont be available.
Format
Description
Enter the key description that will be displayed on the command key. You must have a description to display the key.
Font
Enable the font pattern you want to use for this command key. To know about the fonts available, please refer to the POS screen designer available from the Posera web site.
Wrap text
Enable this to use the two lines available for the key. Use a space character to separate the first to the second line description.
NOTE :A maximum of 20 characters can be displayed on a command key.
Alignment
Bottom align
Enable this to display the key description from the bottom side of the key.
NOTE: If disabled, center alignment is used.
Left align
Enable this to display the key description from the left side of the key.
NOTE: If disabled, center alignment is used.
Top align
Enable this to display the key description from the topside of the key.
NOTE: If disabled, center alignment is used.
Icon
Select the Icon you wish to be displayed.
Fit to size
Select this option for the icon to use the whole key space.
NOTE: When a key is configured but wish to move it to a different key on the grid, you can drag and drop using the left button of your mouse. Example, select the key you wish to move, then press and keep down the left button of your mouse and drag over the grid and drop (let go of the button) when you reach the wanted area. Once that procedure is done, you are ready to use the key from a different location.
In order to provide ordering flexibility, Maitre'D allows to assign lists of items to buttons appearing on preferential screens. The purpose of variable lists is to:
Save space on the preferential screen.
Access similar items using a single button.
List sales items in any order and spacing required.
For example, you can setup a " Desserts " list containing all desserts.
Description
Enter a name for the variable list.
Show List on Single Item
Enable this option to display the variable list content even if only one item is available, instead of automatically selecting that item.
NOTE: The Fixed List option also has to be enabled on the variable list button of the button of preferential screen. This allows to use the Quantity Keyboard on a single item in a Variable List.
Use Fix Layout
Enable this option so that your variable list remains on screen to order multiple sales items from it. Disable this option to return to the preferential screen after selecting a single sales item.
Sort Type
You can apply different Sort Types to group similar items within a broader list:
Alphabetical Order: uses the Regular Description field of Point of Sale Control / Revenue Center / Items Setup / Item.
By External Code: uses the External Code field of Point of Sale Control / Revenue Center / Items Setup / Links.
By Priority: uses the Display Priority field of Point of Sale Control / Revenue Center / Items Setup / Options.
For example, in a dessert list, you can group pies, cakes, donuts, ice cream and others by assigning different priorities to these items according to the different dessert types.
NOTE: If you sort by External Code or Priority, items with the same value in those fields will be sequenced alphabetically within their section of the list. Also, if you include an Item Class within a Variable List, the Variable List Sort Type has precedence. Enable the Sorted option in the Variable List button in Point of Sale Control / Screens / Command Setup
ADD
This button activates a wizard that helps you Add sales items from a division to the variable list.
Division
Select the division containing the sales items to be added to the variable list.
Item
Select the first sales item from the division list to be added to the variable list.
Number
Enter the number of sales items from the division list to be added to the variable list.
Remove Existing Items
Enable this option to overwrite the existing sales items from the variable list with the new sales items selected from the division. If this option is disabled, the new sales items will be added at the end of the list.
Item
Enable this option to include a sales item in this area of the variable list.
Item
Select the sales item you want to include in the variable list.
Item Class
Enable this option to include an item class in this area of the variable list.
Item Class
Select the item class you want to include in the variable list.
NOTE: Since a Variable List can contain many Item Classes, that in turn can contain many Sales Items, you are not limited to 100 Sales Items per Variable Lists. Also, if an Item Class is already defined within a Variable List, when you link a new Sales Item to that Item Class, this Sales Item is automatically included in the Variable List.
The Screen Layout Setup function from the Screens menu allows to define the Fixed Command Area (FCA) of your order screen to your specific operation needs. Screen Layouts are custom view pages of your commands. For example, you might want to display more command buttons (option available from the CMD screen) directly on to the fast-food order screen then on the dining room order screen. Also, if you use hand held devices, the screen layout needs to be different because of the size of the screen. You can have multiple screen layouts on your system. Use the Screen Layout setup option to add/modify/move/hide functions buttons or command buttons.
From the grid, under the Fixed Command Area (FCA), select the button you want to modify and click on the "Modify" button. You can also double click on the button to access the properties.
Click this button to enter the screen layout description.
Click the Default button to use the Screen Layout default button set.
Small
Enable this option to display the small device (hand held) screen layout.
Click the Cancel button to discard changes and exit.
Click the Close button to save changes and exit.
Screen
Screen setup
Description
Enter description for this screen layout.
The Copy button from the Preferential Screens list allows any existing preferential screen to be copied to a new one. This is especially useful to quickly create multiple preferential screens based on a common model.
Click on an existing Preferential Screen to highlight it, and click this button to copy the highlighted Preferential Screen to a new preferential screen.
Description
Enter a name for this new preferential screen.
The Screen Layout Setup option from the Screens menu allows to define the fixed command area (FCA) of your POS screen.
From the grid, under the Fixed Command Area (FCA), select the button you want to modify and click on the "Modify" button. You can also double click on the button to access the properties.
Command Setup
Command
Type
The commands are grouped under seven different types. Select the appropriate type to reach the desired command for this button.
Click to view the full Type List
Command
Select the command you want to apply to this button. Please refer to the following tables for the list of available commands.
Click to view the full Command List
Usage
Select a function for this button. See the following table for the different functions available for different buttons.
Click to view the full Usage List
Revenue Center
If you have selected an item, a mode, a preferential screen or a variable list in the Command field, you are able to call a screen from another revenue center.
Sorted
This option is available when you choose variable list or command list in the Command field. You must enable this option if you in order to sort your list on screen.
Fixed list
This option is available when you choose variable list or command list in the Command field. Enable this option if you want your list to remain on screen and to allow multiple items to be ordered from it. Leave it disabled to return the menu after selecting one item.
Hidden
Enable this option to hide this button. You might want to hide a full FCA command button row so you can use it in the SCA section. Also if you want to expend a neighboring button over this button area, you must hide it.
No History
This option is available for Preferential Screens. Enable this option to allow choosing more then 10 screens in one transaction.
NOTE: This removes the button to return to the Previous screen.
Screen Layout Setup Overview
Screen Layout Setup
Layout Command Setup
Button Layout
Layout Text Format
Layout Icon Setup
Button Appearance
Screen color
Choose an item from the list. To know about screen colors available, please refer to the POS Screen designer document available on Posera web site.
Graphic
Choose a graphic type from the list by clicking on the scroll button . To know about graphic type available, please refer to the POS Screen designer document available on the Posera web site.
3D Border
Enable this option to display a three dimensional border to the key.
Option
Bottom expand
Select this to expand the key size including the bottom key space. If there is no key available underneath it (you are editing a key from the last row), the field wont be available.
Right expand
Select this to expand the key size including the right key space. If
Mandatory Divisions force servers to choose items included when necessary. They are configured by revenue center, which means that revenue centers can have different mandatory divisions. There can be up to 50 mandatory divisions per revenue center. Restaurants use mandatory divisions so that Maitre'D forces the server to select the item included before they can print the guest check. For example, suppose there is a division called " Kids' meals ", with each kid's meal, the customer gets a dessert for free. For inventory and control purposes, you might want to force servers to select the free dessert even though it's at no charge. For that purpose, you will need to create two separate divisions: one will be called Kids' Meal and one Kids' Dessert. You will then link these two divisions using the Mandatory Division option.
Description
Enter a name for this Mandatory Division configuration.
Division
Enable the division to which you want to link a mandatory division. When a server orders a sales item from the division defined here, he will need to select an item from the mandatory division.
Mandatory Division
Enable the mandatory division that you want to display when a server orders a sale item from the division defined in the "Division" field.
Preferential
Enable the screen that displays the button which contains items of the mandatory division.
Key
Select the specific button on the preferential screen which contains items of the mandatory division.
Override Enhanced Mandatory Divisions
Enable this option to only prompt for the mandatory divisions when the Print button is touched when using the Enhanced Mandatory Division option to prompt by default when the Send button is used for other divisions. For example, you may want to force the entry of the appetizer and beverage when the Main meal is ordered, but only force the entry of the dessert before printing the check.
NOTE: If this option is disabled, the prompt for mandatory divisions will occur whether the Send or Print buttons are touched, if the Enhanced Mandatory Divisions option is also enabled in Point of Sale Control / Employees / Configuration / Order. If this second option is disabled, the prompt for mandatory divisions will only occur when the Print button is touched for all divisions, regardless of the Override Enhanced Mandatory Division option.
Global Application
If you set this option, the workstation checks only if the mandatory division has been ordered from without checking the quantity. For example, suppose you ordered 3 items related to a mandatory division. Registration of only one item from the mandatory division is required. The quantity is ignored. If you disable this option, the quantity is checked and must be fulfilled.
Revenue Center
Select the revenue center(s) where this mandatory division applies.
Description
Enter a name for this macro or CMD List.
CMD List
Command Lists are used to create customized lists of commands that can be accessed at the touch of a button. This is very useful for employees who need to have access to a large number of commands. The most commonly used commands could be available from a screen layout, while seldom used commands can be placed on a command list to avoid cluttering the screen layout.
Macro
Macros are used to automate a series of commands at the touch of a single preferential screen or screen layout button. This is useful for often-used button combinations, or to force procedures on the workstations. For example, you could create a macro that calls up a variable list containing a suggestion of drinks before calling the "Send" command, and replace the traditional "SEND" function by this macro.
Examples of ways to use the Macros could be:
Calling three Courses and their associated variable lists for each customer.
Calling the Status Screen before proceeding with the Send function.
Calling a Suggested Sales variable list before Closing an Order.
Calling different associated variable lists, without making the later lists modifiers of the first list, such as for Tables d'Hôte or Combos.
Permanent
This option is only available when the Macro option is selected. Enable this option so that the macro will continue running even if the table is exited using bar server interrupt or any other function that exits from a table. The macro will resume upon reloading the table.
CMD List Setup
After selecting the CMD List option, the following buttons are available:
Click Add to add a new command to the CMD List.
Select an existing command from the CMD List and click Modify to change its properties.
Select an existing command from the CMD List and click Remove to delete it from the list.
Command
Clicking the Add or Modify buttons will bring up the Command Selection dialog box.
Function
From the drop-down list, select the command to be included with this CMD List.
Click to view the full Command List
Description
By default, the description will be identical to the name of the function that is selected from the drop-down list above. This description can be changed to suit your needs. Up to 20 characters are available.
Macro Setup
After selecting the Macro option, the following buttons are available:
Click Add to add a new command to the Macro.
Select an existing command from the Macro and click modify to change its properties.
Select an existing command from the Macro and click Remove to delete it from the list.
Select an existing command from the Macro and click Move Up to reorder the list by moving the selected command up the list by one slot.
Select an existing command from the Macro and click Move Down to reorder the list by moving the selected command down the list by one slot.
Command Setup
Clicking the Add or Modify buttons will bring up the Command Setup dialog box. Configure the available commands as you would a preferential or screen layout button
Command Setup
Command
Type
The commands are grouped under seven different types. Select the appropriate type to reach the desired command for this button.
Click to view the full Type List
Command
Select the command you want to apply to this button. Please refer to the following tables for the list of available commands.
Click to view the full Command List
Usage
Select a function for this button. See the following table for the different functions available for different buttons.
Click to view the full Usage List
Revenue Center
If you have selected an item, a mode, a preferential screen or a variable list in the Command field, you are able to call a screen from another revenue center.
Options
Sorted
This option is available when you choose variable list or command list in the Command field. You must enable this option if you in order to sort your list on screen.
Fixed list
This option is available when you choose variable list or command list in the Command field. Enable this option if you want your list to remain on screen and to allow multiple items to be ordered from it. Leave it disabled to return the menu after selecting one item.
No History
This option is available for Preferential Screens. Enable this option to allow choosing more then 10 screens in one transaction.
Text Format
Format
Description
Type in a description as you want it to appear on the Macro list.
Font
This option is not available with Macros.
Wrap Text
This option is not available with Macros.
Alignment
Bottom Align
This option is not available with Macros.
Left Align
This option is not available with Macros.
Top Align
This option is not available with Macros.
Click to see related topics
The Screen Layout setup option from the Screens menu, allows to customize the screen structure to your specific operation needs. For example, you might want to display more command buttons (option available from the CMD screen) directly on to the fast-food order screen then on the dining room order screen. Also, if you use hand held devices, the screen layout needs to be different because of the size of the screen. You can have up to 20 different screen layouts on your system. Use the Screen Layout setup option to add/modify/move/hide functions or command buttons.
The Order Screen is composed of 3 areas
A scrolling command area. A fixed command area. A scrolling history area.
We use the notion of grid to partition areas; a regular device uses a grid of 8x12 cells, while a small device will use a grid of 3x10 or 3x9 cells (need to be determined at usage). Area size will snap to these grids. Scrolling uses page-flipping notion only. Scrolling supports bi-directional flipping, or unidirectional flipping with rollover. The grid is just a general button layout helper. Buttons are allowed to not snap to this grid.
This area corresponds to the actual preferential screen notion. While the area as a fixed size, the number of buttons in this area is variable. The size of buttons will be adjusted to fit the complete area. Actually on a regular device there is a maximum of 50 buttons, on a small size device there is approximately 30 buttons (will need to be estimated at usage). Buttons have the possibility to expand to left, bottom or both. When a button expands to a direction, it will take over the area of the neighborhood button, which will be hidden.
These buttons can trigger orders or commands (same as the fixed command area).
Command to scroll this area can be contains in the SCA or in the FCA.
The SCA works with the FCA to compute his size. If a complete row of the FCA is hidden, the SCA will take over this area.
Contrary to the SCA, the buttons in this area have a fixed size. The only modification that is allowed is Right expand and Bottom expand. Other than that, they can only be displayed as shown. From the user's perspective, the number of buttons will also vary.
These buttons can trigger orders or commands (same as FCA).
We can estimate roughly 32 buttons for a regular device and 12 buttons for a small device.
This area can be sub-divided into 4 areas:
The header
The history order list
The footer
The fast quantity buttons
Only the order list is scrollable by page flipping. It contains the order information for the current table; orders already sent to the kitchen are displayed distinctly from new orders. The headers and footers contain information for the current table like the table number, the card, delivery time, actual total, and so on.
The size of the SHA will depend of the FCA. If a complete row of FCA is hidden, the SHA will take over this area. We will need about 2 lines for the header and 1 for the footer, the number of lines of the order list will vary to fit the rest of the SHA Command to scroll. This area can be contained within the SCA or in the FCA.
On small devices we will provide functionality to temporarily take over the full screen to see a long list of orders. Regular devices will provide the functionality to temporarily display previous order for food runners.
The SHA is also responsible to create the fast quantity buttons (if needed).
All buttons in these areas can trigger the same set of commands. These commands will be rich and easily modifiable.
A command can trigger a direct action, or display a list of commands.
The available commands can be:
All commands existing in the actual preferential screen (items, lists, preferential, screen, modifier, payment, and son on&).
All commands existing in the current order screen (print, up, down, send, close, and so on&).
All commands in the CMD button.
A list of previous mentioned commands.
Also the appearance of each button must be set individually like in the actual preferential screen. The user can change colors, fonts, bitmaps and icons.
All configurations for SCA and FCA are done on the Back-Office using a user-friendly graphical representation of the order screen as it appears on the POS. Because we want to make the process easy for the end user, and because the SCA and FCA correspond to two different concepts, the setup of SCA and FCA is separated. Small and Regular devices must be integrated as seamless as possible in the system. Only one set of SCA/FCA exists, and the system switches automatically for the end-user, depending on the device. So the detail of FCA/SCA is different between small and regular devices but the list of SCA/FCA is the same.
Up to 20 macros or Command Lists can be created in Maitre'D. Both macros and command lists are managed from this section.
Macros are used to automate a series of commands at the touch of a single preferential screen or screen layout button. This is useful for often-used button combinations, or to force procedures on the workstations. For example, you could create a macro that calls up a variable list containing a suggestion of drinks before calling the "Send" command, and replace the traditional "SEND" function by this macro.
Examples of ways to use the Macros could be:
Calling three Courses and their associated variable lists for each customer.
Calling the Status Screen before proceeding with the Send function.
Calling a Suggested Sales variable list before Closing an Order.
Calling different associated variable lists, without making the later lists modifiers of the first list, such as for Tables d'Hôte or Combos.
Command Lists are used to create customized lists of commands that can be accessed at the touch of a button. This is very useful for employees who need to have access to a large number of commands. The most commonly used commands could be available from a screen layout, while seldom used commands can be placed on a command list to avoid cluttering the screen layout.
Select an existing Macro or CMD List and click the Modify button to change its properties.
Click the Add button to create a new Macro or CMD list from scratch.
Click the Close button to close this window.
