Before using Electronic Funds Transfer to process card payments, appropriate media types need to be configured in the Point of Sale Control module. The help section below will focus on settings that are specific to media types to be used with the EFT module. For more generic information, please refer to the Point of Sale Control help.
REMINDER:
Media Type #1 is reserved for cash.
Media Types #2 through #23 are available for custom payments, such as EFT card payments, gift card redeem, foreign currency, etc.
Media Types #24 through #50 are reserved for internal use by Maitre'D. With the exception of the Media Type description, these should not be altered.
Logon to the Maitre'D Back-Office with appropriate credentials, using distributor or system owner access.
Start the Point of Sale Control module.
Within the Point of Sale Control module, click on the Payments menu and select the Media Types option.
The list of all currently available media types will be displayed.
From the list of Media Types, select an existing media type between #2 and #23 by clicking on it.
With the desired media type highlighted, click the Modify button.
The selected media type's properties will be displayed.
From the list of Media Types, click the Add button.
A new, blank media type will be created and assigned the lowest available ID between 2 and 23 inclusively.
Media Type
Description
Type in a short but meaningful description for this media type. The description is printed on readings as well as on Maitre'D Back-Office reports. It is also displayed on the POS payment selection screen.
EFT: For EFT card payments, use card brand names, such as Visa, MasterCard, AMEX, etc.
Payment Type
Select from the drop-down list whether this media type is Canadian debit, Cash, Cash card, Charge, External gift certificate, Foreign currency exchange, Frequent diner, Gift certificate, Meal plan, PC-EFTPOS Pre-Auto, PC-EFTPOS Sale or other.
EFT: For EFT card payments, select the Charge option.
Payment Surplus
Select how payment surplus, also called over-tendering, is treated by Maitre'D.
Null: This option is used for card payments in environments where tips are not accepted.
Tip entry: This option is used for card payments where the payment surplus is to be treated as tips.
Change: This option is meant to be used with cash and foreign currency where any payment surplus is to be calculated as change that is returned to the customer. This option can also be used with Gift Cards in certain regions where customers can claim unused balance on gift cards.
EFT: Select the Tip entry option if the establishments accepts tips, or select Null if tips are not allowed. the Change option is not allowed for EFT payments.
Identification
Room Charge
Enter the room identification to be used by the room charge interface. If posting of other payments is allowed in the room charge interface, then all the bills paid using this media will be posted to the hotel interface at the specified room identification. This posting will occur during the end of day operation. If no identification is supplied, then this media will not be sent to the hotel system.
EFT: This setting is only used if a property management system is in use.
Fiscal
Enter the payment type number to use from the Fiscal Printer "Spark" Configuration in Russia.
EFT: This setting is only used if the Russian fiscal printer is in use.
Currency
Exchange Rate
Define here the exchange rate between the current currency and this media. The rate takes into account the difference between the number of decimals used for the two currencies.
Example: To convert 5.00$ to LL8000 you can use -1 as number of decimals with a rate of 1.6 and a monetary sign of " LL ", The rate needs to be 1.6 and not 1600 since there is 3 digits difference in the number of decimals between the currencies
EFT: This option is not used with EFT card payments. Currency exchange is normally handled by the card issuing bank.
Currency Sign
Enter the characters representing the currency sign, followed by the decimal separator character. The currency sign will appear in front of all currency amounts (if you add a minus sign "-"before the currency sign, it will appear after all currency amount), and the separator will show you where the decimals begin.
NOTE: The separator must be present even if not used.
Example:
USA " $. " $4.95 (with number of decimals = 2)
Other " LL " LL4950 (number of decimals = -1)
Other " FF " FF49,5 (number of decimals = 1)
With a negative number of decimals, no decimals will be used because zeroes are appended to the amount.
NOTE: If this setting is not configured, Maitre'D will use the default that is configured in System Configuration / View / Options / Regional Settings.
EFT: Configure as per customer's preference and requirements.
Nb. of Decimals
Enter the amount of decimals to appear in the currency amounts displayed or printed. If there are no decimals but instead there are a number of mandatory zeroes to appear, enter the number of mandatory zeroes as a negative value in this field.
Example:
USA: 2 decimals $9.95
Other: LL9950 decimal = -1
^ Mandatory zero here
NOTE: If this setting is not configured, Maitre'D will use the default that is configured in System Configuration / View / Options / Regional Settings.
EFT: Configure as per customer's preference and requirements.
Media Limit
Minimum
Enter the lowest amount allowed to settle with this media type per transaction. For example, use this for a media type with inherent fees that make it too expensive for the commerce to accept it on small purchases.
EFT: Configure as per customer's preference and requirements.
Maximum
Enter the highest amount allowed to settle with this media type per transaction. For example, use this for a maximum amount determined by the clearing house.
EFT: Configure as per customer's preference and requirements.
Options
Print Receipt
Enable this option to prompt for a receipt when a check is settled using this media type.
EFT: Configure as per customer's preference and requirements.
NOTE: The Receipt option in Point of Sale Control / Revenue Center / [select revenue center] / Options / Payment must also be enabled. Also, the receipt will print automatically without prompting for a confirmation if the Print Receipt Without Confirmation option is also enabled in Point of Sale Control / Employees / Configuration... / [select configuration] / Invoice / Payment.
Check on Receipt
Enable this option to print the detail of the items on the receipt.
EFT: Configure as per customer's preference and requirements.
Folio
Enable this option for the workstation to request a reference number for this media type. Maitre'D uses the folio number for tracking and validation of credit card charges.
NOTE: Enabling the Electronic Funds Transfer option also enables the Folio option. You can then enable or disable the Folio option on its own.
EFT: This option is required for EFT media types processed with Datacap DSIClientX.
Keyboard Input
Enable this option to display a full keyboard that allows for alphanumeric characters when the workstation requests a folio reference number for a media type, to allow letters in addition to numbers. This option is not recommended for EFT media types.
NOTE: The Folio option above also has to be enabled.
EFT: This option needs to be disabled for EFT card payments.
Included in Report
Enable this option to include transactions settled with this media type in the Media reports. Otherwise, they will only be included in Sales reports.
EFT: This option should be enabled for all EFT card payments.
Customer Receipt
Enable this option to automatically print two copies of the receipt with a space for the signature.
NOTE: The Receipt Without Amount option must be disabled. This option is located in Point of Sale Control / View / Options / Check.
EFT: Configure as per customer's preference and requirements.
Tip Entry on Receipt
Enable this option to print lines for tip and total on the customer's receipt.
NOTE: This option is available only if the payment surplus is set to change. This option is grayed out and not required for EFT media types, as the tip and signature lines are located on the credit transaction records that are printed during the EFT authorization process.
EFT: This option should be disabled for all EFT card payments.
Open Drawer
Enable this option to open the cash drawer for this media type.
NOTE: Assign a Drawer to the employee in Point of Sale Control / Employees / Employee / POS Operation.
EFT: Configure as per customer's preference and requirements.
Mandatory Confirmation
Enable this option to restrict this form of payment to certain employee configurations who have the Payment Confirmation option enabled in Point of Sale Control / Employee / Configuration / Invoice / Payment. If an employee with this option disabled still chooses this payment type, a keypad appears for another employee with this option enabled to Login and confirm the media and amount.
EFT: Configure as per customer's preference and requirements.
Auto Adjust Tips on External Order
Enable this option on media types that may require tip adjustment on completion of a delivery order processed through an external ordering service. With this option enabled, delivery drivers will automatically be prompted to adjust tip amounts when completing their delivery orders at the POS, but only if the order was an external order, and only if the order was paid using a media type with this option enabled.
EFT: Configure as per customer's preference and requirements.
Paid In/Paid Out
Paid In
Media types 26 to 35 are reserved for Paid In and Paid Out. Enable this option for Paid Ins. Disable it for Paid Outs.
EFT: This option should be disabled for all EFT card payments.
Cash Only
Enable this option to only accept Cash to settle Paid In/Out transactions. Disable it to accept any media type.
EFT: This option should be disabled for all EFT card payments.
Icon
Select an icon to display next to the media type description on the workstation.
EFT: Configure as per customer's preference and requirements.
Card Property
Card Type
EFT Category
Select the payment category code to use with EFT.
Type
Select the type of payment between Cash, Credit, Debit or Other. This field is only required for fiscal printers and sales recording modules. It has no effect otherwise.
Discount Rate
If this media type is for a credit card, type the rate the credit card company charges when you send the credit card invoices. Type a zero if this media type is not a credit card, or if the credit card company rate is paid separately.
Tips Credit Fees
Most credit cards companies charge fees to process the transaction thus not paying the total amount charged. Enter the percentage that you want to remove from tips paid to the waiter using this media type. If you do not want to use this option, leave it to 0.
Electronic Fund Transfer
If this media type uses electronic funds transfer, enable this option.
NOTE: Enabling this option also enables these other three options: Hide Card Number, Expiration & Folio.
Hide Card Number
Enable this option to mask the first digits of the card number and show only the last four digits on the voucher for Frequent Diner or Gift Cards, or no numbers at all if this is the Account Receivable payment type.
NOTE: Credit and debit card numbers are always masked regardless of this option.
Show on Merchant Copy
Enable this option to print the card number on the merchant's copy.
NOTE: This option has no effect on EFT card payments (any media type with the Electronic Funds Transfer option enabled).
Validation
If you enable this option, the Back-Office checks if the credit card number entered agrees with certain digits that are always present in credit card account numbers. If you disable this option, the Back-Office does not validate the credit card number. Validation also allows for the card to be swiped directly at the payment screen and be automatically recognized by Maitre'D without having to manually select a card brand.
NOTE: You can override this option from the workstation, by entering a minus sign after the card number. Validation is not supported by EnRoute.
Expiration
If you enable this option, the Back-Office requests the expiration date for a credit card payment. This date has to be entered in the format MM/YY. The system will check for the validity of this date.
NOTE: Enabling the Electronic Funds Transfer option also enables the Expiration option. You can then enable or disable the Expiration option on its own.
Debit Card
Enable this option if this media type is a debit card.
Card Validation
Custom Card
Enable this option if you are using custom cards such as a school student cards that have their own structure and pattern.
NOTE: If Custom Cards are used for Frequent Diner cards and Account Receivables cards, the custom card definition has to be setup in the A/R media type # 49 only, and the Frequent Diner numbers have to include all digits of the cards, even if some leading characters are the same on all cards. The employee have to touch the Frequent Diner button and only then swipe the card.
Number of Digits
Some credit card companies have credit card numbers that may vary in their total number of digits, whereas other cards have a set number of digits. Two fields should be filled in order to validate the credit card number's length. Type the credit card's appropriate number of digits in the first field then type 0 in the second field to specify that this is a fixed number of digits (zero is the default for the second field). Conversely, you will need to enter a number of digits in each field for cards that have two possible card number lengths.
NOTE: The Validation option above must also be enabled.
Starting With
Some credit card companies have credit card numbers that may begin with different digits, whereas other cards always begin with the same digits. Four fields can be filled in order to validate the credit card number's beginning. Type the credit card's appropriate first digits in the first field then type 0 in the second field to specify that these are constant beginning digits (zero is the default for the second to fourth fields). Conversely, you will need to enter beginning digits in each field for cards that have different possible card number starts.
NOTE: Since JCB cards can start with a 3 and have 15 digits, and that American Express cards start with a 34 or a 37, and also have 15 digits, JCB absolutely MUST have a HIGHER ID the American Express when first creating them in your Media Types. If JCB had a lower ID, American Express cards would be interpreted as JCB.
Visa
13 or 16
Master Card
16
American Express
15
Discover/Novus
16
EnRoute
15
American Diners Diners Club International Carte Blanche
14 14 14
JCB
15 or 16
Visa
4
Master Card
5 or 2
American Express
34 or 37
Discover/Novus
6011
EnRoute
2014 or 2149
American Diners Diners Club International Carte Blanche
30 36 38
JCB
3, 1800 or 2131