Render PAN unreadable anywhere it is stored (including data on portable digital media, backup media and in logs).
In Maitre’D, as soon as the system is configured for use with integrated card payments, it is automatically set so that all credit card payments will have the PAN and expiration date truncated without further configuration or user intervention.
Of course, other payment types using magnetic cards can be configured to show PANs in clear, like in-house receivable accounts or gift cards, loyalty programs, etc.
Once the EFT interface is properly setup, media types needs to be created for each credit card brand that will be accepted in the establishment.
1- Logon to the Maitre’D Back-Office with appropriate credentials. (Distributor or System Owner)
2- Start the Point of Sale Control Module
3- Click the Payments menu, and select Media Types…
4- The list of all current media types will be displayed. Click the Add button
5- A blank Media Type window will open directly on the Media Type branch
Media Type ID #
The Media Type ID number is automatically determined by Maitre’D when the Media Type is created. Maitre’D will always use the lowest available number between #2 and #23 inclusively.
Description
Enter a meaningful description for this media type. This description will be shown on the media selection screen, on transaction records and receipts as well as on Maitre’D Back-Office reports. For merchants using integrated payments with Datacap – DSIClientX, the description will generally be the actual card brand, such as Visa, MasterCard, AMEX, Discover, etc.
NOTE: A distinct payment type is required for each card brand that is accepted by the establishment.
Payment Type
For credit card payments, select the Charge option from the drop-down list.
Payment Surplus
Select Tip Entry if the establishment accepts tips for servers.
Select NULL if the establishment does not accept tips.
Configure all remaining options according to the customer’s preferences and requirements.
Click on the Option branch.
Print Receipt (Optional)
(Optional) Enable this option to allow for a receipt to be printed after the transaction has been processed.
Check on Receipt (Optional)
(Optional) Enable this option to have the detailed check print on the receipt.
Folio
Enabled. This option needs to be enabled in order for credit cards to be read properly. It is mandatory for any credit card media type.
Keyboard Input
Disabled. This option needs to be disabled for credit card media types. For other types of payments, enable this option to display a full keyboard that allows for alphanumeric characters when the workstation requests a folio reference number for a media type, to allow letters in addition to numbers.
NOTE: The Folio option above also needs to be enabled.
Included in Report
Enable this option so that this media type is shown in Back-Office reports. Disabling this option will cause this media type to be hidden in the reports.
Open Drawer (Optional)
Enable this option to make the cash drawer open when this media type is used. Configure remaining options according to the customer’s needs and preferences.
Click on the Card Property branch.
EFT Category
For credit card payments, set this drop down list to the card brand corresponding to this payment.
Type
For credit card payments, set this drop down list to Credit.
NOTE: The Type drop-down list is only used with sales recording modules and fiscal printers. The value selected here has no effect whatsoever unless a fiscal printer or sales recording module is in use.
Electronic Funds Transfer
Enable this option. This option needs to be enabled on all Credit payment types. This is the option that will automatically trigger the credit card’s PAN and expiration date to be masked. Also, credit card payments will simply not work if this option is disabled.
Hide Card Number
Enable this option. This option will automatically become enabled as soon as Electronic Funds Transfer is enabled.
Validation
Optional. Enable this option to use the card validation function that will detect the card type as it is being swiped instead of having to select the media type manually at the payment screen. For this feature to work, the card validation section also needs to be filled.
Expiration
Enable this option. This option triggers the verification of the card’s expiration date for credit card payments.
Debit card
Disable this option for credit card payment types. Enable it for debit cards.
Click OK to save changes. The new media type will appear in the list.
Logon to the Maitre’D Back-Office with appropriate credentials. (Distributor or System Owner)
Start the Electronic Funds Transfer Module.
Click the View menu, and select Options…
Click on the Interface branch.
Interface
Set the Interface drop-down list to DATACAP - DSICLIENTX.
Protocol
Set the Protocol drop-down list to Generic (USA and Canada).
Lane Identification
This is required by some payment processors. There is usually a unique identifier for each POS workstation accepting card payments and another one for the Maitre’D Back- Office. This information is provided by the card payment processor.
Moneris
Enable this option if your processor is Moneris Payment Solutions.
Password
This is required by some payment processors. Enter the password provided by the card payment processor, if any.
IP Address
If using NETePay or any other application provided by Datacap, type in the IP Address or URL where the application is residing. If the application resides locally, use the LocalHost address of 127.0.0.1.
Process Control
Enable this option to show a progress bar whenever the EFT interface is processing an operation such as transactions, batch closing, restarting, etc. Note that on fast computers and high-speed internet, the progress bar may not appear long enough to even be visible.
Shared Folder
This option cannot be used with the DATACAP – DSICLIENTX protocol. Instead, it displays the current shared folder used by the Maitre’D Suite.
Click on the Identification branch.
Store Number
Enter the store number provided by the card payment processor.
NOTE: This field is seldom used by card payment processors. Most will only provide a merchant number. If no store number is provided by the processor, leave this field blank.
Merchant Number
Type in the Merchant Number provided by the card payment processor or by Datacap.
EMV
This option is not available with the DATACAP – DSICLIENTX interface.
Use Pre-Authorization
Enable this option to use the Pre-Authorization functionality. With Pre-Authorization, employees are able to authorize a payment for the total amount of the guest check and later add any tip amount decided by the customer.
Automatic EFT Pre-autho.
Enable this option to be able to use incremental pre-authorizations in order to run a bar tab on a credit card.
Pre-Authorization %
This field can be used to pre-authorize an amount greater than the check total. This is useful to make sure that a credit card has enough credit to cover for the value of a check + tips. For example, if the percentage is set to 15% and the check total is $100.00, Maitre’D would request a pre-authorization for $115.00.
NOTE: This can cause gift cards issued by credit card companies (Visa, MasterCard, AMEX, etc.) to be declined. Keeping with the example above, if the value of the gift card is $100.00, the transaction would be declined because Maitre’D tried to pre-authorize it for $115.00.
Maximum overflow
Use the Maximum Overflow percentage to verify that the finalization amount entered by employees cannot surpass a certain percentage of the total check value. For example, if this percentage is set to 20% and the check total is $100.00, Maitre’D will not let the employees finalize this transaction with an amount greater than $120.00.
NOTE: Setting this percentage to 0.00% disables the verification and any amount will be accepted by Maitre’D.
Default Automatic EFT
Enter the default amount to be used for authorization when opening a bar tab with a credit card.
Error Message Language: French
Enable this option for French-speaking markets.
Click on the Operation branch.
POS Refresh
This is the delay, in seconds, after which the POS will check the Back-Office server for an answer to the transaction request. The default value is 3 for processors operating on high-speed internet.
Number of Terminals
This is the number of simultaneous transactions that can be handled by the Maitre’D Back-Office server.
NOTE: This value is not related to the actual number of POS workstations in the restaurant.
End of Day
Enable this option to allow for the End-of-Day to be done even if there are transactions in the current batch. If this option is disabled, the batch will need to be closed before the End-of-Day can be done.
Operation Trace
Disable this option. This option is no longer used and currently has no effect with the Datacap – DSIClientX protocol.
Name on EFT Receipt
Enable this option to print the cardholder name on the EFT transaction records.
Fast Food wait for confirmation
Enable this option to have employees with the Fast-Food function wait on the media type screen for the EFT response using the Datacap – DSIClientX protocol. If the transaction is declined, they can choose another form of payment without having to recall the transaction.
Order Wait for Confirmation
Enable this option to have employees with the Order function wait on the media type screen for the EFT response using Datacap – DSIClientX protocol. If the transaction is declined, they can choose another form of payment without having to recall the transaction.
Alternate Card Masking
Enable this option to partially hide the debit card number to show only the first 10 digits and mask the last 4 digits on the EFT voucher in Canada. The rest of the card account number will be replaced by 'xxxx'. This option does not affect credit cards and has no effect with the Datacap – DSIClientX protocol.
NOTE: The Hide Card Number option also needs to be enabled, in POS Control / Payment / Media Type / Card Property, which also hides the first digits of credit card numbers and shows only the last 4 digits.
Partial Authorization
Enable this option to facilitate the acceptance of gift cards sold by credit card issuers like Visa and MasterCard. With this option enabled, Maitre’D will first query the processor/acquirer with the card number. If the card is found to be a Visa or MasterCard gift card, the processor will return the balance left on the card. If the balance amount can’t cover the full value of the check, Maitre’D will apply that amount towards the check and request another form of payment to cover the remaining amount.
Wait for EFT Finalization
Enable this option to force workstations to wait until the response from the processor is received before processing another card on the same check.
Gratuity on EFT Receipt
Enable this option to print the total gratuity amount that was added to the check through over-tendering or gratuity options on the EFT transaction records.
NOTE: This option does not prevent the customers from leaving additional tips should they wish.
Close batch with pending transactions
This option is not available with the DATACAP – DSICLIENTX protocol.
Close debit batch
Enable this option to close the debit card batch as part of the End of D ay process.
Close EMV PIN Pad batch at EOD
This option is not available with the DATACAP – DSICLIENTX protocol.
External Close Batch
Enable this option if an external application is used to close the credit card batch.
Close internal batch only
Enable this option to force Maitre’D to reset its internal batch count during the End-of- Day process. This is required if a third-party application is used to close the credit card batch and that Maitre’D is not used at all for that task.
Program
This is optional. Select the executable that will launch the third-party application used to close the credit card batch. Maitre’D will launch that executable for you when you close the batch through the Maitre’D EFT module, under File / Close Batch…
Messages branch.
Use the 5 lines provided to print custom messages on EFT transaction records. This is optional and can be left blank if not used.
Pay at the table branch
All the settings on this page are not supported by the DATACAP - DSIClientX protocol, so leave everything blank/unchecked.
Remote Payment Device branch
All the settings on this page are not supported by the DATACAP - DSIClientX protocol, so leave everything blank/unchecked
Home Page branch.
Use Default
Enable this option to use the default home page when accessing the Electronic Funds Transfer module. Disable this option to use a customized home page.
Once the EFT interface is properly setup, media types needs to be created for each credit card brand that will be accepted in the establishment.
1- Logon to the Maitre’D Back-Office with appropriate credentials. (Distributor or System Owner)
