Use this tool to create Maitre'D Back-Office user accounts with various access levels, tailored to the user's needs.
Click the New button to create a new user.
Click the Delete button to permanently delete an existing user.
This button is only available to PayFacto technicians to reset an account’s password history for troubleshooting purposes.
Click the UnLock button to unlock a locked account.
Click the Discard button to clear information that was entered during the process of creating a new user.
Click OK to commit changes and exit out of the User Editor tool.
Click Apply to commit changes without exiting from the User Editor Tool.
Click Cancel to exit out of the User Editor tool without saving changes.
User Name
Type a user name for this account. The user name should allow the person logging in to be identified.
Access Level
Choose an access level for this user:
Distributor
This access is restricted to Maitre’D Certified technicians and Resellers. All other access levels are unable to see or grant this access.
System Owner
The System Owner access level is restricted to the restaurant management. Only top-level managers should have this access, as this allows them to create and delete other users, as well perform any administrative task on the Maitre’D system.
Access Levels 2 through 8
These access levels can be fully customized. These access levels can be used for anyone requiring access to the Maitre’D back-office software.
Password
Type in a password for the new user. The password must be at least 7 characters, and comprised of a mix of letters and numbers.
Confirm Password
Confirm the password for this new user.
User must change password at next login
Enable this option to force the user to change the login password during the next login. This option should be used for every new account and afterwards if there is a doubt that an account password may have been compromised.
Maitre’D will automatically force users to change their passwords every 90 days. Also, Maitre’D keeps a history of each user’s passwords so that the last 4 passwords cannot be re-used. In case a password becomes compromised or if you have any doubts to that effect, you can force any user to change their password by checking the User must change password at next login box in their account’s properties. Of course, you need to be logged in with Distributor or System Owner access in order to do this.
After 5 unsuccessful login attempts, Maitre’D will automatically lock the user account. To unlock an account, someone with Distributor or System Owner access needs to login, access the user editor, select the locked account and click the Unlock button.
Locked accounts are marked with a padlock icon.
Access Editor
Password Editor
This option allows the creation and modification of Back-Office access levels.
There are 9 levels of access in Maitre’D. Level Zero is the highest and can access levels 1 to 8. Level 1 may access levels 2 to 8. A lower level access may not have more accesses than a higher level. E.g. Level 5 may only have access to those options available in 6 to 8.
This access is restricted to Maitre’D Certified technicians and installers. All other access levels are unable to see or grant this access. The properties of this access level cannot be modified, and except for certified technicians, no one should ever have this access, no matter the reason.
The System Owner access level is restricted to the restaurant management. Only top-level managers should have this access, as this allows them to create and delete other users, as well as take media reports with decrypted credit card PANs and expiration dates. This access cannot see or modify the distributor access.
These levels can be fully customized. Each access level can change the properties of the lower access levels, but not the higher access levels. These levels can be assigned to anyone with a business requirement to use the back-office software. These access levels are typically assigned for price maintenance tasks, report taking, batch closing, etc.
Password
Type in the quick-access password to use to open the Maitre’D Back-Office with this access level. This essentially allows the user to login by typing only a password, without a username.
NOTE: When the Use Username Login option is enabled under Server Control / View / Options / Advanced / Miscellaneous, the Password field is disabled and cannot be used. This is because this feature is incompatible with PCI-DSS compliance rules and needs to be completely disabled on systems where integrated credit cards are in use.
Fast Access
Enabling the Fast Access option allows you to create scripted tasks for Maitre’D Back-Office users with this access. Instead of gaining full access to all the features of the Maitre’D Back-Office, the user will be forced to perform specific tasks.
Fast Access
Enable this option to enable the Fast Access feature and gain access to the Advanced Access option and Settings button. If this option is enabled without any other option, users will be constricted to their scripted tasks, without any possibility of performing any other action in the Maitre’D Back-Office.
Advanced Access
With this option enabled, users will be able to access all the features of the Maitre’D Back-Office once the scripted tasks have been executed.
Shortcut Access
This option only affects access levels 2 to 8. Enable this option to allow users to use the blue shortcuts throughout the Maitre’D Back-Office.
Settings
Click the Settings button to configure the scripted tasks for this user access.
Language
Select the Maitre’D Back-Office language to be used by this user access. Available choices are English, French or Spanish.
Fast Access Settings are accessed by clicking the Settings button on the Password Editor Screen. This dialog allows you to setup the tasks that users will be able to perform.
Select an existing task and click the Execute button to perform this task.
Click the Add button to create a new task and add it to the list.
Select an existing task and click the Remove button to delete it from the list.
Select an existing task and click the Edit button to change its properties.
Click the Save button to save settings and exit.
Click Cancel to exit without saving.
The access editor allows you to fully customize the Maitre’D Back-Office modules and menu options that users can or cannot access.
The access editor can be used in conjunction with the Fast Access feature to further restrict access to only the features that are necessary for specific employee job function.
NOTE: The Distributor Access Level cannot be restricted.
A green checkmark indicates that this user can access a module or menu.
A red [X] indicates that this user cannot access the indicated module or menu.
Use the [+] and [-] signs to expand or collapse branches and sub-branches.
Select a branch or a menu option and click the Toggle button to switch between the green checkmark and red [X]. Toggling the top level of a branch will cause all the sub-elements under that branch to be toggled in one operation.
Click the Apply button to save settings without exiting.
Click OK to save settings and exit.
Click Cancel to exit without saving.
