Mastercard Dispute Response Codes (Mastercard, 2022)
Mastercard guide can be found here.
Mastercard Chargebacks Made Simple guide can be found here
Code
Description
Category
4837
No Cardholder Authorization
Fraud
4840
Fraudulent Processing of Transactions
Fraud
4849
Questionable Merchant Activity
Fraud
4863
Cardholder Does Not Recognize—Potential Fraud
Fraud
4870
Chip Liability Shift
Fraud
4871
Chip/PIN Liability Shift
Fraud
4807
Warning Bulletin File
Authorization
4808
Authorization-Related Chargeback
Authorization
4812
Account Number Not On File
Authorization
4834
Point-of-Interaction Error
Point-of-Interaction Error
4831
Transaction Amount Differs
Point-of-Interaction Error
4842
Late Presentment
Point-of-Interaction Error
4846
Correct Transaction Currency Code Not Provided
Point-of-Interaction Error
4850
Installment Billing Dispute
Point-of-Interaction Error
4999
Domestic Chargeback Dispute (Europe Region Only)
Point-of-Interaction Error
4853
Cardholder Dispute
Cardholder Disputes
4841
Canceled Recurring or Digital Goods Transactions
Cardholder Disputes
4855
Goods or Services Not Provided
Cardholder Disputes
4860
Credit Not Processed
Cardholder Disputes
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